Manager - Assessment/ Implementation

Job Summary

The Manager – Assessment Implementation is responsible for the development, execution, and sustainability of an agency-wide process to manage assessments for individuals we support. Working in close collaboration with external consultant(s) and senior leadership, this role ensures effective implementation, ongoing monitoring, and continuous improvement of assessment practices. The Manager also leads training initiatives for families, guardians, staff, and stakeholders to ensure widespread understanding and engagement.

Job Qualifications

• HS Diploma or GED required. Associates degree in related field preferred
• Minimum 2 years prior experience working directly with program participants and 2 years supervisory experience is required
• Strong training, coaching, and communication skills required. Prior experience training staff preferred
• Must be able to read, write and speak the English language
• Valid NYS Driver's license that meets agency standards and reliable transportation required

Major Responsibilities

• Develop a standardized process and accompanying procedures to monitor assessment outcomes
• Train direct support professionals and managers on the elements of the assessment process
• Lead assessment preparation meetings to ensure accurate and comprehensive evaluations
• Provide training and support to families and guardians regarding assessment procedures and goals
• Oversee and manage the appeal process for assessments that do not accurately reflect the person

FLSA: Non-Exempt • Reports To: Director of Compliance and Quality Assurance • Hours: Full time, 37.5 hours per week • Physical requirements: General good health; must sit at computer for extended periods of time