Manager, Analytics Platforms
Overview
National Debt Relief is scaling its marketing and product data infrastructure. We're hiring a Platform Manager to own the architecture, governance, and enablement of one of our strategic marketing, analytics, or experimentation platforms — spanning categories such as Customer Data Platforms, Tag Management, Experimentation & Feature Flags, or Partner Attribution.
Responsibilities
Own technical architecture and configuration standards for your assigned platform
Define configuration, integration, and maintenance standards across environments
Maintain governance documentation: implementation standards, naming conventions, data schemas, access controls, and operational best practices
Partner with Data Engineering, Analytics Engineering, and Product Engineering to integrate the platform into the broader data ecosystem
Build documentation, onboarding materials, and training so business teams can use the platform confidently and consistently
Monitor data quality, reliability, latency, coverage, and adoption; define and track health metrics for the platform
Serve as the internal subject matter expert for escalations and complex troubleshooting
Own the vendor relationship: renewals, licensing, feature evaluation, and SLAs
Identify opportunities to reduce technical debt and improve platform capabilities
Platform-Specific Ownership (varies by assignment)
Qualifications
Bachelor's degree in a relevant field (e.g., Data Analytics, Marketing, Computer Science, Information Systems) or equivalent practical experience
6 years of professional experience in MarTech, analytics engineering, growth engineering, or platform management
Demonstrated experience owning or administering at least one enterprise-grade platform in a relevant category (Customer Data Platform, Tag Management, Experimentation & Feature Flags, or Partner Attribution)
Experience working in a cross-functional environment spanning Engineering, Analytics, Product, and Marketing stakeholders
Prior experience in a regulated industry (fintech, financial services, healthcare) is a plus but not required
Required Skills/Abilities
Hands-on experience administering or governing an enterprise platform in one or more of the following categories: Customer Data Platform (Segment, mParticle, RudderStack), Tag Management (Google Tag Manager, Tealium, Adobe Launch), Experimentation & Feature Flags (Statsig, LaunchDarkly, Optimizely), Partner Attribution (PartnerStack, Impact, Everflow)
Solid understanding of data flow through modern data ecosystems — collection, instrumentation, transformation, warehousing, downstream consumption
Track record of driving cross-functional adoption without direct authority
Strong troubleshooting instincts, with the judgment to balance technical depth against business impact
Comfortable owning ambiguous scope independently in a fast-paced environment
Preferred
Platform ownership experience in fintech, financial services, or high-growth tech
Familiarity with Snowflake, dbt, Sigma, Salesforce, or similar cloud data platforms
Experience with vendor contracts, licensing negotiations, or SLA management
Experience supporting platform migrations or large-scale architecture changes
About National Debt Relief
National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life.
Compensation Information
The salary for this position is $123,500 to $142,000 annually.
Benefits
Generous Medical, Dental, and Vision Benefits
401(k) with Company Match
Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
12 weeks Paid Parental Leave
Pre-tax Transit Benefits
No-cost Life Insurance Benefits
Voluntary Benefits Options
ASPCA Pet Health Insurance Discount
Wellness Incentive Program