Manager, AI Transformation

Position Overview

What Success Looks Like

Metrics, Reporting, and Documentation

Preferred Qualifications

Position Overview
The Clinton Health Access Initiative, Inc. (CHAI) is in the middle of a significant shift in how it uses AI, and you will be at the center of it. As Manager, AI Transformation, you will be CHAI’s go-to person on internal AI adoption where the opportunities are, what’s working, how to get staff to use these tools well, and how to keep that use responsible across more than 35 countries. You will own CHAI’s internal AI adoption agenda and work with teams across the organization to make it real. This is not a primarily technical role. Success means building the systems, training, and relationships that get CHAI’s staff using AI well, and making sure the organization’s investment in AI pays off.

What Success Looks Like

• People across CHAI use AI tools regularly in their daily work.
• When a new tool rolls out, staff know about it, know how to use it, and have someone to call when they run into problems.
• The support system exists because the Manager built it.
• Clear communications, effective training, and follow-through when people needed help.
• CHAI has a governance framework for AI that people follow.
• The guidance is practical, the policies are clear, and the AI advisory committee meets regularly and makes real decisions.
• When a new question comes up about what’s appropriate, there’s a clear process for resolving it.
• New employees get up to speed on AI tools quickly.
• Existing staff have access to practical training that connects to how they do their jobs, from introductory sessions to more advanced topics.
• The program keeps pace with how fast the tools themselves are changing.

Metrics, Reporting, and Documentation

• Define and track adoption metrics and targets.
• Conduct quarterly gap and themes analysis.
• Assess ROI on AI tool usage (time saved vs. tooling cost).
• Document team and individual use cases through data collection and surveys.

Preferred Qualifications

• Experience in AI adoption, digital transformation, or technology enablement programs.
• Experience in global health, international development, or a comparable mission-driven sector.
• Experience managing or coordinating cross-functional advisory committees or governance bodies.