Manager, AI Product Management

About the role

The AI Product Management Manager will lead the Brand Advocacy Solutions (BAS) AI product portfolio and a team of AI Product Managers responsible for bringing innovative AI solutions from concept to adoption, commercialization, and long-term business value. Serving as the primary business‑facing AI products leader, this individual will partner with the AI Center of Excellence, technology teams, vendors, agency leaders, and cross‑functional stakeholders to identify opportunities, evaluate solutions, and scale technologies that solve meaningful business challenges. The role requires translating complex technologies into practical, user‑friendly solutions while driving governance alignment, stakeholder engagement, product adoption, and measurable business outcomes.

Responsibilities

• People Leadership & Team Development: Manage, coach, and develop two AI Product Managers; set priorities and expectations; allocate products and initiatives; provide regular feedback; support career development; and create clear accountability for deliverables, decisions, stakeholder engagement, and product outcomes.
• AI Strategy, Innovation & Discovery: Identify and evaluate emerging AI capabilities, technologies, vendors, and use cases; lead discovery, experimentation, prototypes, and pilots; evaluate build, buy, or partner approaches; and recommend scaling, evolution, or termination of opportunities.
• AI Product Portfolio Leadership: Oversee the BAS AI product portfolio; establish consistent product management practices; maintain visibility, priorities, roadmaps, dependencies, lifecycle status, investment needs, risks, and leadership reporting.
• Product Ownership & Value Realization: Guide product strategy, business requirements, roadmaps, enhancement backlogs, feature prioritization, release planning, adoption targets, utilization, business outcomes, customer feedback, and product health; ensure clear ownership, success measures, and actionable paths to value.
• Intake, Prioritization & Delivery Readiness: Lead intake and evaluation of AI opportunities; assess strategic fit, business value, feasibility, cost, risk, stakeholder readiness, data considerations, integration requirements, and recommend priorities; coordinate handoffs across business, technology, governance, and delivery teams.
• AI Governance, Risk & Compliance: Partner with the AI Center of Excellence, IT, Security, Privacy, Legal, Procurement, and business stakeholders to support responsible AI reviews, data governance, third‑party risk, security, compliance, contracting, and lifecycle controls.
• Commercialization & Financial Management: Develop and review business cases, ROI analysis, pricing and packaging inputs, commercialization approaches, cost models, and value‑realization reporting; track licensing, token/API usage, cloud infrastructure, vendor fees, and support costs.
• Adoption, Change Enablement & Communications: Set portfolio approach for product positioning, launch readiness, training, user guidance, champion networks, demos, stakeholder updates, executive reporting, and adoption campaigns; ensure clear communication of use case, target audience, expected value, support model, and responsible‑use expectations.
• Vendor & Cross‑Functional Leadership: Lead product and vendor reviews, roadmap discussions, evaluations, issue resolution, enhancement requests, renewals, and escalations in partnership with Procurement, Legal, IT, Finance, Marketing, agency leaders, and business stakeholders; build strong relationships and influence outcomes without direct authority.
• Measurement, Insights & Continuous Improvement: Establish and monitor portfolio and product KPIs across adoption, efficiency, quality, business impact, and user satisfaction; define AI‑specific evaluation measures (accuracy, latency, cost, human‑in‑the‑loop requirements, responsible‑AI performance, etc.); identify performance gaps and provide recommendations and status updates to leadership.

Qualifications

• Bachelor’s degree in Business, Product Management, Information Technology, Computer Science, Marketing, Communications, Operations, or a related field.
• 5+ years of experience in product management, technology programs, business operations, digital products, AI, automation, analytics, change enablement, or related roles.
• Prior experience leading, coaching, or directly managing product managers or other technology‑focused professionals.
• Experience managing a portfolio of products across evaluation, development, pilot, launch, adoption, and optimization phases.
• Proven ability to manage product roadmaps, stakeholder requirements, prioritization, launch planning, adoption activities, and performance reporting.
• Strong business and financial acumen, including business case development, ROI analysis, cost tracking, pricing/packaging inputs, and value‑realization reporting.
• Working knowledge of responsible AI, data privacy, security, vendor risk, governance, and compliance for enterprise AI products.
• Excellent communication and presentation skills; ability to translate technical concepts into clear business value for internal and customer‑facing audiences.
• Demonstrated ability to coordinate complex cross‑functional work without direct authority.
• Willingness to travel up to 10% for meetings, workshops, training events, conferences, and customer engagements.
• Working knowledge of enterprise AI technologies and product patterns, including generative AI, large language models, AI agents, retrieval‑augmented generation (RAG), APIs, multimodal AI, prompt design, model evaluation, and AI‑enabled workflow automation.
• Ability to collaborate effectively with engineering, architecture, data, and security teams without requiring hands‑on software development expertise.

Physical Requirements

• Sit for extended periods (typically 6+ hours per day).
• Use a computer, including keyboard and mouse, for prolonged periods.
• Lift and carry light items (e.g., files, office supplies, laptops, typically 20+ pounds).
• Reach, bend, or stoop occasionally to access files or office materials.
• Maintain focus and attention for long periods of desk‑based work.
• Perform repetitive motions (e.g., typing, clicking) consistently throughout the day.

Pay

Salary range: $85,800.00 – $107,200.00 per year.

About Acosta Group

Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We prioritize associate growth, development, and well‑being, offering programs that support a fulfilling work‑life balance and opportunities that fit diverse lifestyles and career ambitions.