Manager, AI Next Frontiers

Purpose

The Manager, AI Next Frontiers will serve as a key leader in shaping, building, and scaling next-generation AI capabilities across Marketing and Field Engagement within the US Pharmaceutical organization. This role is focused on reimagining commercial engagement through Generative AI and Agentic AI — enabling intelligent, personalized, and scalable experiences for HCP engagement, field teams, marketers, commercial and internal stakeholders. The Manager will contribute to the AI Next Frontiers roadmap, lead high-impact AI product initiatives across Marketing and Field Engagement functions, and drive the development and deployment of AI-powered solutions that unlock growth, efficiency, and innovation across the commercial enterprise.

Responsibilities

• Lead end-to-end AI product development across Marketing and Field Engagement functions, including ideation, design, development, deployment, and performance measurement.
• Translate business needs from Marketing, Field Engagement, and Commercial Excellence stakeholders into scalable AI-driven solutions and product opportunities.
• Partner with data science, engineering, and design teams to deliver production-ready AI solutions integrated into the Engagement.AI ecosystem (WithMe CRM and Connext).
• Support evaluation and management of external AI vendors, platforms, and strategic partnerships across Marketing and Field Engagement pillars.
• Establish and contribute to best practices for AI product development, experimentation, and scaling across the commercial organization.
• Ensure all AI initiatives align with regulatory, privacy, ethical, and medical/legal/regulatory (MLR) standards.
• Champion adoption of AI capabilities across Marketing and Field Engagement teams, fostering a culture of innovation and experimentation.

Qualifications

• PhD or Master's degree required. Advanced degree in Data Science, Computer Science, Statistics, Engineering, Marketing Analytics, Business Analytics, or related field preferred.
• 5+ years of experience in AI, machine learning, data science, marketing technology, commercial analytics, or advanced analytics.
• Demonstrated experience leading AI-driven transformation initiatives across one or more of the following: marketing, omnichannel engagement, field engagement, CRM, or commercial operations.
• Strong expertise in modern AI technologies including Generative AI (LLMs), Agentic AI systems, NLP, and machine learning.
• Hands-on experience with LLM applications, prompt engineering, RAG architectures, and/or AI agents.
• Ability to translate complex business needs across marketing and field engagement domains into AI product strategies and scalable solutions.
• Experience collaborating with cross-functional teams across business and technical domains.
• Experience evaluating or working with external AI vendors and enterprise AI platforms.
• Excellent communication, storytelling, and stakeholder influence skills across both technical and executive audiences.
• Pharma, healthcare, or regulated industry experience preferred.
• Familiarity with CRM platforms (e.g., Veeva, Salesforce), omnichannel marketing ecosystems, field engagement platforms, and commercial execution workflows is a plus.

Location

Based in Titusville, NJ or Horsham, PA with required travel between both locations.

Pay

The anticipated base pay range for this position is $117,000 to $201,250 USD.

Benefits

• Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance
• Consolidated retirement plan (pension) and savings plan (401(k))
• Long-term incentive program
• Vacation – 120 hours per calendar year
• Sick time – 40 hours per calendar year (56 hours per calendar year for employees who reside in the State of Washington)
• Holiday pay, including Floating Holidays – 13 days per calendar year
• Work, Personal and Family Time – up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Condolence Leave – 30 days for an immediate family member; 5 days for an extended family member
• Caregiver Leave – 10 days
• Volunteer Leave – 4 days
• Military Spouse Time-Off – 80 hours