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Jobs · Engineering · New Jersey

Manager, AI and Tech Adoption

Bristol Myers Squibb · Princeton, NJ · 1 wk ago
Engineering$74k–$90k/yrFull-time

Position Summary

Are you ready to lead the next chapter of AI at BMS? The Tech Education & Adoption team within Enterprise IT educates and engages the BMS workforce so we have the “digital dexterity” required to thrive in a continuously evolving, AI-powered modern workplace. In this role, you’ll be instrumental in advancing our AI adoption strategy—supporting employees in building AI literacy, integrating AI into their workflows, and unlocking innovation across the enterprise.

Key Responsibilities

  • Lead the AIQ Champions Program

  • Own the strategy, governance, and operating cadence of the AIQ Champions program across all BMS functions

  • Recruit, onboard, and continuously enable a diverse community of AIQ Champions; design clear value propositions, recognition models, and engagement loops

  • Drive AIQ Academy Execution

  • Create in partnership with the AI hub trainings and deliver instructor-led and self-paced education programs across the AI tool stack

  • Establish learner feedback loops and analytics to evaluate effectiveness; iterate curriculum based on adoption data, learner experience, and emerging AI capabilities

  • Curate and govern AI content (mandatory and optional modules, certifications, prompt libraries, demo videos, quick reference guides)

  • Manage monthly training schedule for global audience

  • Drive Enterprise AI Adoption

  • Define, instrument, and report on enterprise AI adoption metrics; translate insights into action with senior IT and business stakeholders

  • Collaborate with functional leaders to identify, prioritize, and embed AI into daily workflows and high-value business processes

  • Champion responsible AI use across all programs, content, and communications

  • Translate AI Adoption metrics into actionable recommendations; partner with IT and business leaders to drive targeted interventions that improve adoption outcomes

  • Lead Working Smarter program to drive adoption of productivity tools through Working Smarter site, blog and champion community

  • Partner with owners of technology to create & execute change management and communication plans

Qualifications & Experience

  • 3+ years of experience leading change management, adoption, or tech education engagements; demonstrated experience leading or mentoring others

  • Proven track record driving enterprise AI literacy and adoption initiatives at scale, including curriculum design, training delivery

  • Experience designing and running champion, ambassador, or community programs that drive measurable behavior change

  • Strong understanding of responsible AI use

  • Proficient with generative AI tools including Claude & Copilot as well as Microsoft products like SharePoint & Teams and their enterprise applications

  • Outstanding written and oral communication skills; ability to translate complex AI concepts into practical, role-specific use cases, prompts, and adoption experiences

  • Experience with storytelling through writing, presentations, and video

  • Ability to articulate a shared vision and influence others toward achieving it

  • Strong customer-service orientation with experience resolving end-user challenges and turning friction into improvement

  • Experience delivering quality outputs on time, both independently and through a team

  • Demonstrates a growth mindset, impeccable attention to detail, and the curiosity required to stay current in a rapidly evolving AI landscape

  • Bachelor’s degree preferred in change management, communications, education, organizational development, or a related field; equivalent experience considered

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