Manager, Agentic Sales Assistant Program (1 of 3)
About the role
Comcast is undertaking a major sales transformation and is seeking three Manager, Agentic Sales Assistant Program roles. These positions support the launch of a new pillar within the Cross Channel Strategy organization, focusing on building and executing an AI-powered assisted sales enablement platform.
Responsibilities
- Lead Agent-Assisted Sales Enablement Strategy & Execution
- Help shape and execute the roadmap for AI-powered sales enablement capabilities
- Translate strategy into executable plans, phases, milestones, and priorities
- Partner closely with product, enablement, analytics, sales leaders, and vendor partners
- Drive day-to-day program execution across multiple workstreams
- Establish governance, operating rhythms, and decision forums
- Manage dependencies, risks, and trade-offs proactively
- Ensure the platform is operationalized effectively across channels
- Cross-Channel Leadership & Influence
- Build strong partnerships across 11 assisted sales channels
- Act as a connector between strategy, product, operations, and frontline sales
- Communicate clearly and confidently with senior leaders in a highly matrixed environment
- Performance & Insight-Driven Execution
- Consume and translate business insights into action
- Track adoption, performance, and conversion impact
- Use analytical thinking to inform prioritization and continuous improvement
- Sales Connection & Enablement
- Participate in ride-a longs and working sessions with sales agents
- Maintain a strong understanding of how sales behaviors impact outcomes
- Ensure solutions are practical, usable, and drive frontline value
Requirements
- Successful candidates bring a strong blend of execution, influence, and sales acumen, operating with HIGH urgency and accountability.
- Program leadership: Ability to manage complex, cross-functional initiatives from concept through execution
- Relationship builder: Proven ability to form strong partnerships across channels and stakeholder groups
- Executive communication: Comfortable presenting, influencing, and driving decisions at senior levels
- Operational excellence: Highly organized, disciplined, and detail-oriented with a bias for action
- Analytical thinking: Skilled at pulling together data and insights to guide decisions and improve outcomes
- Business & financial acumen: Understands how initiatives drive conversion, performance, and value
- Sales enablement experience: Experience leading or supporting sales teams, contact center operations, or sales organizations
- Sales behavior insight: Baseline understanding of how agent behaviors influence customer and revenue outcomes
Qualifications
- Successful candidates bring a strong blend of execution, influence, and sales acumen, operating with HIGH urgency and accountability.
- Program leadership: Ability to manage complex, cross-functional initiatives from concept through execution
- Relationship builder: Proven ability to form strong partnerships across channels and stakeholder groups
- Executive communication: Comfortable presenting, influencing, and driving decisions at senior levels
- Operational excellence: Highly organized, disciplined, and detail-oriented with a bias for action
- Analytical thinking: Skilled at pulling together data and insights to guide decisions and improve outcomes
- Business & financial acumen: Understands how initiatives drive conversion, performance, and value
- Sales enablement experience: Experience leading or supporting sales teams, contact center operations, or sales organizations
- Sales behavior insight: Baseline understanding of how agent behaviors influence customer and revenue outcomes
Skills
- Program Management
- Sales Enablement
- Business Acumen
- Ideation
- Strategy Development
- Analytical Thinking
- Communication
Benefits
- Employees At All Levels Are Expected To Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Pay
This job can be performed in Colorado with a Pay Range of $102,136.24 - $168,524.80. Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.