Manager, Accounting Services

Serco Inc. is seeking a dynamic and highly skilled individual for the newly created role of Manager, Accounting Services, reporting directly to the Director of Accounting. This position is ideal for a detail-oriented leader passionate about operational excellence and continuous improvement in a fast-paced, demanding environment.

About the Role

You will oversee the end-to-end accounts payable process, ensuring accuracy, timeliness, and compliance. Leading the accounts payable team for North America, you will collaborate with internal teams to implement best practices and leverage technology to scale AP operations. The role requires a well-rounded performer who thrives in managing tight deadlines and demonstrates strong technical, leadership, communication, and customer service skills. You will interface regularly with stakeholders across the U.S. and Canada in Finance, Procurement, Business Operations, and accounting application support.

Responsibilities

• Lead and manage the Accounts Payable team, fostering a culture of excellence, collaboration, and continuous improvement while overseeing day-to-day operations to ensure efficient workflows, accuracy, and timeliness in invoice posting and payment processing.
• Manage accounts payable processing for all U.S. and Canadian entities, including travel and expense reimbursement policies, workflows, and processing benchmarks.
• Ensure timely and accurate month-end close activities related to Accounts Payable.
• Analyze and maintain the company Travel and Purchasing Card Program, including banking applications, policies, and processes, ensuring optimization in conjunction with Procurement and Treasury teams.
• Partner with key corporate stakeholders (e.g., Procurement, Vendor Management, Accounting, FP&A, Treasury, IT) to align financial processes with corporate objectives.
• Perform general accounting duties, including preparing and reviewing journal entries, subsidiary to general ledger reconciliations, and intercompany account reconciliations.
• Prepare and file annual IRS Forms 1099 and 1096.
• Monitor payment schedules to ensure adherence to payment terms and cash flow optimization.
• Master AP workflow software to become the departmental subject matter expert, supporting functional users and administrators.
• Supervise, mentor, and develop staff, including setting performance goals and conducting mid-year and annual reviews.
• Provide training and guidance on AP processes, systems, and compliance standards.
• Own vendor master records management in collaboration with Procurement, ensuring compliance with company policies and statutory regulations.
• Recommend vendor fraud mitigation practices and train relevant stakeholders.
• Prepare and analyze AP-related reports, including aging reports and accruals, for management.
• Monitor key performance indicators (KPIs) to drive performance improvements and ensure high-quality output.
• Ensure compliance with all relevant accounting standards, regulations, and internal policies, mitigating risks and safeguarding financial integrity.
• Develop and maintain company accounts payable and accounting policies and procedures.
• Provide documentation and support for internal and external audits.
• Identify and implement process improvements to streamline payables workflows, enhance automation, and reduce operational costs.
• Respond to internal business user requests for assistance with AP-related system application functions and troubleshoot issues in a timely manner.
• Lead or support system enhancement projects as the AP subject matter expert for system updates and enhancements.
• Test changes to business applications and ensure performance aligns with design; resolve any issues with team members.
• Perform additional duties and special projects as needed or assigned.

Requirements

• U.S. Citizenship required.
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Minimum 6 years of experience in Accounts Payable accounting, with a strong understanding of AP processes, procurement fundamentals, purchase order invoice processing, internal controls, and accounting principles, including accruals and prepaid processes.
• Minimum 4 years of experience in a leadership role managing finance operations teams, including accounts payable.
• Proven ability to lead and motivate a team with excellent people management skills, focusing on coaching, development, and fostering a cohesive team culture.
• Hands-on experience with OCR and Intelligent Document Processing (IDP) technologies in an AP environment, including invoice data extraction, validation, automation, implementation, or optimization.
• Advanced knowledge of general and corporate business practices, general ledger accounting, and a fundamental understanding of treasury practices and U.S. government contracting regulations (FAR, JTR), including DCAA compliance.
• Familiarity with international payments, multi-currency transactions, and tax compliance requirements.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across departments and at all levels of the organization.
• Strong critical thinking and analytical skills, with a proactive approach to problem-solving.
• Proven track record of managing and optimizing processes.
• Strong Microsoft Office skills, including advanced Excel with data analysis capabilities.
• Ability to travel up to 10% to local offices as needed.

Preferred Qualifications

• Strong working knowledge of Deltek Costpoint v.8.1 or higher.
• Working experience with Hyland OnBase IAConnect, SAP Concur, or MS Power BI.

About Serco

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help clients deliver vital services more efficiently while increasing satisfaction for end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients.

Pay

The salary range for this position is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by factors such as scope of the role, relevant experience, job-related knowledge, education, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include annual bonuses or long-term incentive opportunities.

Benefits

Serco offers a comprehensive benefits package for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance.
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract.
• 401(k) plan with employer matching funds.
• Tuition reimbursement program.
• Life insurance and disability coverage.
• Optional coverages, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection.
• Birth, adoption, and parental leave benefits.
• Employee Assistance Plan.