Manager, Accounting Services

About the role

The newly created role of Manager, Accounting Services is seeking a dynamic and highly skilled individual to oversee the end-to-end accounts payable process, leading a team of professionals in North America. This role requires a well-rounded performer with a passion for operational excellence and continuous improvement.

Responsibilities

• Lead the accounts payable team for North America, ensuring efficient workflows, accuracy, and compliance.
• Manage accounts payable processing for all US and Canadian entities, including travel and expense reimbursement policies and practices.
• Analyze and maintain company Travel and Purchasing Card Program, including banking applications, policies, and processes.
• Ensure timely and accurate month-end close activities related to A/P.
• Partner with key corporate stakeholders to ensure alignment of financial processes to corporate objectives.
• Prepare and review journal entries, subsidiary to general ledger reconciliations, and intercompany account reconciliations.
• Prepare and file annual IRS Forms 1099 and 1096.
• Maintain vendor master records, recommend vendor fraud mitigation practices, and train relevant stakeholders.
• Prepare and analyze AP-related reports, including aging reports and accruals, for management.
• Monitor key performance indicators (KPIs) to drive performance improvements and ensure high-quality output.
• Develop and maintain company accounts payable and accounting policies and procedures.
• Provide documentation and support for internal and external audits.
• Identify and implement process improvements to streamline payables workflows, enhance automation, and reduce operational costs.
• Respond to internal business user requests for assistance with issues related to AP-related system application functions.
• Test changes to business applications and ensure performance is as designed; work with team members to resolve any issues.

Requirements

• U.S. Citizenship required
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
• Minimum 6 years of experience in Accounts Payable accounting
• Minimum 4 years of experience in a leadership role managing finance operations teams, including accounts payable
• Proven ability to lead and motivate a team
• Excellent people management skills, with a focus on coaching, development, and fostering a cohesive team culture
• Hands-on experience with OCR and Intelligent Document Processing (IDP) technologies in an AP environment
• Advanced knowledge of general and corporate business practices, general ledger accounting, with a fundamental understanding of treasury practices and US government contracting regulations (FAR, JTR)
• Familiarity with international payments, multi-currency transactions, and tax compliance requirements
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and at all levels of the organization
• Strong critical thinking and analytical skills, with a proactive approach to problem-solving
• Strong Microsoft Office skills including advanced Excel skills with data analysis capabilities
• Ability to travel up to 10% to local office on an as needed basis

Qualifications

• Proven track record of managing and optimizing processes
• Strong leadership and supervisory skills
• Experience with Deltek Costpoint v.8.1 or higher
• Experience with Hyland OnBase IAConnect, SAP Concur, MS Power BI preferred

Skills

• Technical and professional knowledge
• Leadership and management skills
• Communication and interpersonal skills
• Problem-solving and analytical skills
• Microsoft Office skills, including advanced Excel
• Travel and remote work capabilities

Benefits

To learn more about Serco’s comprehensive benefits package, please visit: https://careers.serco-na.com/us/en/what-we-offer.