Management Trainer

About the role

The Leadership Trainer plays a crucial role in planning, developing, coordinating, evaluating, and administering leadership and professional development training programs for NYCHA employees. They are responsible for delivering training sessions on various topics, assessing training needs, and collaborating with other departments to ensure training meets the organization's needs.

Responsibilities

• Deliver leadership training & professional development programs that align with organizational goals.
• Design and write training manuals and materials, including trainer’s guides in collaboration with an instructional design team.
• Facilitate engaging and interactive training sessions on topics such as leadership development, team building, conflict resolution, and self-care/community care.
• Assess training needs and create customized training solutions for NYCHA employees (e.g., creating and distributing surveys and/or conducting focus groups).
• Evaluate the effectiveness of training programs through feedback and performance metrics.
• Provide coaching and support to leaders at all levels within the organization.
• Collaborate with other departments to ensure training programs meet the needs of the organization.
• Stay current with industry trends and best practices in leadership development.
• Schedule training classes using a Learning Management System (Cornerstone).
• Lead or support special projects as necessary.

Requirements

This position requires a baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA), or a combination of education and experience as outlined in the minimum qualifications. Candidates must have a minimum of two years of broad administrative or policy-making experience with responsibilities as described in the minimum qualifications. Experience in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity is preferred. Additionally, candidates must have a valid driver’s license and reliable transportation.

Qualifications

• Education and/or experience equivalent to the minimum qualifications.
• Experience in a broad administrative or policy-making capacity with responsibilities as described in the minimum qualifications.
• Strong understanding of leadership theories and practices and prior experience teaching adult learners.
• Instructional Designer experience designing and/or informing the design of training content that is engaging, accessible, and compliant with industry standards.

Skills

• Effective Communicator: Demonstrated ability to communicate clearly, both written and verbally.
• Proven ability to communicate complex information clearly to trainees of varying professional levels.
• Active and empathetic listener.
• Coach: Has the ability or prior experience of applying a systematic process to improve other’s ability to set goals, take action, and maximize strengths.
• Creative Problem Solver: Demonstrated ability to develop innovative and impactful solutions that address operational needs.
• Strategic Thinker: Demonstrated ability to make timely and sound decisions/recommendations and to successfully manage multiple assignments, meeting critical deadlines and timeframes.
• Subject Matter Expert: Strong understanding of leadership theories and practices and prior experience teaching adult learners.
• Instructional Designer: Designs and/or informs the design of training content that is engaging, accessible and compliant with industry standards.

Benefits

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans, and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).

Pay

$75,244.00 – $156,045.00

Schedule

NYCHA does not specify a schedule.