Management Trainee – Rental Operations & Leadership

About the role

We are looking for a motivated Management Trainee / Manager in Training to join our South Ogden team. This position provides practical experience across rental car operations, sales, customer service, fleet management, employee development, and branch operations. Rather than learning management solely in a classroom, you will develop your skills by working alongside experienced leaders and taking on increasing responsibility within the branch. The goal is to prepare successful candidates for future Assistant Manager and Branch Manager opportunities.

Responsibilities

• Branch Operations – Learn how a successful rental location operates from opening through closing; become familiar with company policies, procedures, systems, and operational standards; help monitor daily activity and keep the branch running efficiently; gain an understanding of revenue, productivity, and operational goals.
• Customer Experience & Sales – Work directly with customers throughout the vehicle rental process; develop professional sales and communication skills; learn how to identify customer needs and recommend appropriate vehicles, products, and services; assist with resolving customer questions and concerns; develop an understanding of sales performance and branch revenue.
• Fleet & Vehicle Operations – Learn how rental fleet inventory is managed and maintained; help coordinate vehicle availability, movement, and readiness; work with team members to maintain vehicle quality and branch standards; develop an understanding of how fleet availability impacts customer service and branch performance.
• Leadership & Team Development – Work alongside branch leadership to support employees and daily operations; assist with onboarding and training new team members; develop skills in coaching, communication, delegation, and accountability; gain exposure to employee scheduling and staffing needs; learn how effective leaders build productive and customer‑focused teams.

Qualifications

• Sales
• Retail
• Hospitality
• Customer service
• Automotive
• Restaurant management
• Operations
• Team leadership
• Supervisory experience
• Car rental or transportation

A bachelor's degree is preferred, but relevant professional experience may be considered in place of a degree.

Skills

• Motivated to advance into a leadership position
• Comfortable making decisions and solving problems
• Confident communicating with customers and coworkers
• Able to learn quickly and adapt to changing priorities
• Comfortable working in a busy, high‑volume environment
• Dependable and willing to take initiative
• Interested in developing sales and business management skills

Benefits

• Full‑time employment
• Paid training
• Management and leadership development
• Career advancement opportunities
• Competitive compensation and benefits
• Hands‑on experience in rental car operations
• Opportunity to progress toward branch management
• Fast‑paced, team‑oriented work environment

Requirements