Management Trainee Program (Bluhawk Mall)

Summary

We are excited to open a new store in Overland Park's Bluhawk Mall early April! We will be hiring many new positions for this team and will start interviews in mid-February. The Management Trainee position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.”

About the Role

This position is responsible for fulfilling the mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. The Management Trainee will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence.

Responsibilities

• Sales Generation and Guest Service
• Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
• Answer questions regarding the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
• Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Maintain and build good Guest relationships to develop a client based business
• Model, encourage and demonstrate leadership in customer service and selling skills
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
• Teammate Recruiting, Training and Development
• Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle’s accountability, shift orientation, loss prevention and sales presentation standards on a daily basis
• Motivate Teammates to initiate and complete daily tasks
• Assist Store Manager with coaching and counseling Teammates in accordance with Buckle policies
• Actively recruit for the store and participate in interviewing with Store Manager
• Support Store Manager by setting up all interviews
• Visual Merchandise Management
• Develop skills and educate Teammates to implement, evaluate and create visual displays based on Buckle guidelines
• Responsible for managing product categories such as: denim, shoe, promotions and supplies
• Maintain store standards of excellence at all times
• Ensure sales floor is consistently sized and new freight is appropriately displayed
• Operations
• Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
• Set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments and reviews
• Review completed Management Trainee assignments with District Manager
• Establish relationships and excellent communication with Area Manager, District Manager and Corporate Office to assist Store Manager in effective operation of the store
• Accurately and efficiently complete store opening and closing procedures according to Buckle procedures
• Implement Buckle developments with the direction of the Store Manager – Policies, procedures, organizational changes, merchandise offerings
• Complete register balance and bank deposits accurately, daily and on time
• Adhere to Loss Prevention policies and store key controls at all times
• Convey feedback to Store Manager with regard to sales and Teammate performance
• Monitor and maintain adequate inventory of supplies
• Consistently maintain a clean, organized and shoppable store to fulfill Buckle’s mission statement
• Communicate store repair needs to Store Manager
• Immediately handle emergencies in Store Manager’s absence, in accordance with Company guidelines
• Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner

Qualifications

• Bachelor's degree from four-year college or university in relevant field of study preferred; or one to three months related retail experience and/or training; or equivalent combination of education and experience.

Special Projects and Other Duties

Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned.

Supervisory and Leadership Support

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Collaboratively supervises Teammates in their store location with supervision from store management
• Prepare to be a Store Manager by collaborating with Store Manager in supervising Teammates

Physical Demands

• While performing the duties of this Job, the Teammate regularly works in a retail store setting
• The noise level in the work environment is usually moderate

Objective Qualifications

• No visa sponsorship is available
• Ability to operate a motor vehicle and travel, including overnight as required
• Relocation may be required

Equal Employment Opportunity

Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.