Management Trainee Program

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
• Answer questions regarding the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
• Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Remain consistent on personal sales, as well as looking for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG)
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
• Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
• Maintains and builds good Guest relationships to develop a client based business
• Model, encourage and demonstrate leadership in customer service and selling skills
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present

Teammate Recruiting, Training and Development

• Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle’s accountability, shift orientation, loss prevention and sales presentation standards on a daily basis
• Motivate Teammates to initiate and complete daily tasks
• Assist Store Manager with coaching and counseling Teammates in accordance with Buckle policies
• Actively recruit for the store and participate in interviewing with Store Manager
• Support Store Manager by setting up all interviews
• Visual Merchandise Management
• Develop skills and educate Teammates to implement, evaluate and create visual displays based on Buckle guidelines
• Responsible for managing product categories such as: denim, shoe, promotions and supplies
• Maintain store standards of excellence at all times
• Ensure sales floor is consistently sized and new freight is appropriately displayed

Operations

• Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
• Set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments and reviews
• Review completed Management Trainee assignments with District Manager
• Establish relationships and excellent communication with Area Manager, District Manager and Corporate Office to assist Store Manager in effective operation of the store
• Accurately and efficiently complete store opening and closing procedures according to Buckle procedures
• Implement Buckle developments with the direction of the Store Manager – Policies, procedures, organizational changes, merchandise offerings
• Complete register balance and bank deposits accurately, daily and on time
• Adhere to Loss Prevention policies and store key controls at all times
• Confidence in handling returns, exchanges and additional operational and Loss Prevention duties in Store Manager’s absence
• Handle emergencies in Store Manager’s absence, in accordance with Company guidelines
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
• Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks

Supervisory and Leadership Support

• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Collaborate with Store Manager to ensure that all OnBoarding new hire paperwork is promptly and accurately completed
• Prepare to be a Store Manager by collaboratively supervising Teammates in their store location with supervision from store management
• Participate in Team meetings

Special Projects and Other Duties

• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit

Objective Qualifications

• No visa sponsorship is available
• Ability to operate a motor vehicle and travel, including overnight as required
• Relocation may be required