Management Trainee Program
About the role
The Management Trainee position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, Management Trainees perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).
Responsibilities
- Work directly with Store Manager to develop sales, recruiting and leadership skills in order to become a Store Manager.
- Share responsibility for training and motivating Teammates and act as the Store Manager in their absence.
- Sales Generation and Guest Service: Greet Guests with a friendly, engaging attitude, answer questions regarding the store and its merchandise, recommend, select, and help locate or obtain merchandise based on Guest needs and desires, demonstrate product utilizing product knowledge and sales education, maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices, remain consistent on personal sales, look for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG), achieve personal sales-per-hour, average sales and total net sales goals set by Store Management, fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals, meet or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect, model, encourage and demonstrate leadership in customer service and selling skills, consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
- Teammate Recruiting, Training and Development: Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle’s accountability, shift orientation, loss prevention and sales presentation standards on a daily basis, motivate Teammates to initiate and complete daily tasks, assist Store Manager with coaching and counseling Teammates in accordance with Buckle policies, actively recruit for the store and participate in interviewing with Store Manager, support Store Manager by setting up all interviews.
- Visual Merchandise Management: Develop skills and educate Teammates to implement, evaluate and create visual displays based on Buckle guidelines, responsible for managing product categories such as: denim, shoe, promotions and supplies, maintain store standards of excellence at all times, ensure sales floor is consistently sized and new freight is appropriately displayed.
- Operations: Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs, set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments and reviews, review completed Management Trainee assignments with District Manager, establish relationships and excellent communication with Area Manager, District Manager and Corporate Office to assist Store Manager in effective operation of the store, accurately and efficiently complete store opening and closing procedures according to Buckle procedures, implement Buckle developments with the direction of the Store Manager – Policies, procedures, organizational changes, merchandise offerings, complete register balance and bank deposits accurately, daily and on time, adhere to Loss Prevention policies and store key controls at all times, convey feedback to Store Manager with regard to sales and Teammate performance, monitor and maintain adequate inventory of supplies, consistently maintain a clean, organized and shoppable store to fulfill Buckle’s mission statement, communicate store repair needs to Store Manager, immediately handle emergencies in Store Manager’s absence, in accordance with Company guidelines, provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns, communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner, understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks.
- Supervisory and Leadership Support: Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws, recruit, interview, train, review, delegate, schedule, and lead Teammates, prepare to be a Store Manager by collaboratively supervising Teammates in their store location with supervision from store management, fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Qualifications
- Bachelor's degree from four-year college or university in relevant field of study preferred; or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Skills
- Excellent verbal and written communication skills.
- Product knowledge and sales education.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Ability to work flexible hours, including mornings, evenings, weekends, and holidays.
- Ability to lift and maneuver 50 lbs throughout the store and backroom.
Benefits
Compensation & Benefits: Pay range: $19-$22/hr. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. For sales positions, Buckle pays a base rate plus commission on sales. The range listed is the estimated base rate plus commission for Teammates in this position. Full-Time Teammate Benefits: Health, Dental and Vision Insurance, Virtual Care, Mental Health Resources, 401(k) with Company Match, Health Savings Account (HSA) and Flexible Spending Accounts (FSA), Performance Bonuses, Teammate Discount, Paid Leave in Applicable States, Paid Volunteer Day, Income Protection, Leave of Absence Support, Supplemental Insurance Options, Legal Services, Identity Theft Protection, Pet Insurance.
Pay
$19-$22/hr.
Schedule
Flexible schedule, which may include mornings, evenings, weekends, and holidays, based upon store and business needs.