Management Trainee Program

About the Role

The Management Trainee position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Management Trainees perform a variety of sales, merchandising, and operational tasks assigned by store management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). The role involves working directly with the Store Manager to develop sales, recruiting, and leadership skills in order to become a Store Manager. The Management Trainee will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence.

Responsibilities

• Sales Generation and Guest Service
  • Greet Guests with a friendly, engaging attitude and provide legendary service.
  • Answer questions regarding the store and its merchandise; recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
  • Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience.
  • Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge with the Team.
  • Maintain and share knowledge of current sales, promotions, policies regarding payment and exchanges, and security practices.
  • Achieve personal sales-per-hour, average sales, and total net sales goals set by Store Management.
  • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
  • Meet or exceed performance standards in Buckle business builders and guest loyalty, including fit appointments, Buckle credit card, and guest connect.
  • Maintain and build good Guest relationships to develop a client-based business.
  • Model, encourage, and demonstrate leadership in customer service and selling skills.
• Teammate Recruiting, Training, and Development
  • Develop skills and assist in leading, directing, motivating, and educating new Teammates to meet Buckle's accountability, shift orientation, loss prevention, and sales presentation standards.
  • Motivate Teammates to initiate and complete daily tasks.
  • Assist Store Manager with coaching and counseling Teammates in accordance with Buckle policies.
  • Actively recruit for the store and participate in interviewing with the Store Manager.
• Visual Merchandise Management
  • Develop skills and educate Teammates to implement, evaluate, and create visual displays based on Buckle guidelines.
  • Manage product categories such as denim, shoes, promotions, and supplies.
  • Maintain store standards of excellence at all times.
  • Ensure the sales floor is consistently sized and new freight is appropriately displayed.
• Operations
  • Work a flexible schedule, including mornings, evenings, weekends, and holidays (e.g., the day of/day after Thanksgiving and Christmas).
  • Set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments, and reviews.
  • Review completed Management Trainee assignments with the District Manager.
  • Establish relationships and maintain excellent communication with Area Manager, District Manager, and Corporate Office.
  • Accurately and efficiently complete store opening and closing procedures according to Buckle procedures.
  • Implement Buckle developments (policies, procedures, organizational changes, merchandise offerings) with the direction of the Store Manager.
  • Complete register balance and bank deposits accurately, daily, and on time.
  • Adhere to Loss Prevention policies and store key controls at all times.
  • Handle returns, exchanges, and additional operational and Loss Prevention duties in the Store Manager's absence.
  • Monitor and maintain adequate inventory of supplies.
  • Maintain a clean, organized, and shoppable store.
  • Communicate store repair needs to the Store Manager.
  • Handle emergencies in the Store Manager's absence, in accordance with Company guidelines.
  • Provide feedback to the Store Manager and Leadership Team regarding merchandise handling concerns.
  • Communicate policy violations, Teammate or Guest concerns to the appropriate parties in a timely, confidential manner.
  • Understand and apply Buckle's Code of Ethics and all policies, procedures, and handbooks.
• Supervisory and Leadership Support
  • Support the Store Manager by planning and leading the Team, reviewing with Teammates, and participating in Team meetings.
  • Partner with the Store Manager to ensure all onboarding paperwork is promptly and accurately completed.
  • Prepare to become a Store Manager by collaboratively supervising Teammates with supervision from store management.
  • Act as the Store Manager in their absence.
  • Travel and cover other stores within the District based on business needs.
  • Fulfill the mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
• Perform special projects and other duties as assigned.

Qualifications

• Bachelor's degree from a four-year college or university in a relevant field of study preferred; or one to three months of related retail experience and/or training; or equivalent combination of education and experience.
• No visa sponsorship is available.
• Ability to operate a motor vehicle and travel, including overnight as required.
• Relocation may be required.

Physical Demands

• Regularly required to stand, walk, use hands to finger/handle/feel, reach with hands and arms, climb or balance, jump, stoop, kneel, crouch, or crawl, and talk or hear.
• Occasionally required to sit.
• Ability to lift and maneuver 50 lbs throughout the store and backroom.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• Regularly works in a retail store setting.
• The noise level in the work environment is usually moderate.

Benefits

• Insurance (after applicable waiting period).
• Spending and Savings Accounts.
• Paid Time Off.
• 401(k) Retirement Plan.
• Teammate Discount.
• Performance Bonuses.
• Leave Options.
• Employee Assistance Program.