Management Trainee - Geneva

Want to be a part of the most audacious and radically excellent paint, decorating, & hardware retailer in the country? Join our amazing team where you are not only a part of a growing company but also a family! The JC Licht family values everyone equally. We are currently hiring Management Trainees at our Geneva location.

JC Licht, founded in 1907, is a full-service paint, hardware, and decorating retail destination featuring Benjamin Moore products. We presently have 66 locations throughout Chicago, Wisconsin, and Indiana, with exciting opportunities for growth in this region. If you are looking for a work environment that encourages personal growth, responsibility, and a shared vision for providing incredible customer service, then JC Licht wants you!

About the role

The primary responsibility of Store Management is to monitor operations and profitability of the store and provide support as required.

Responsibilities

• Human Resources
  • Active involvement in the recruitment, selection, and hiring of store team members.
  • Ensure all store employees have a working knowledge of various products; develop training programs when necessary.
  • Ensure employees deliver excellent customer service.
  • Encourage a team-oriented working environment through good communication.
  • Ensure the store is properly staffed at all times.
  • Supervise employees and conduct periodic performance reviews.
  • Administer disciplinary action in accordance with company policy when necessary.
  • Ensure the store complies with all federal/state regulations and company policies (e.g., ADA, EEOC, Workers Compensation, Wage & Hour, Sexual Harassment).
• Store Operations
  • Maintain appropriate inventory levels to meet customer needs and align with budget.
  • Control inventory losses through proper controls and notations.
  • Control expenses.
  • Ensure the store is properly opened and closed in accordance with company policy.
  • Complete all paperwork and reports in a timely and accurate manner.
  • Maintain merchandising standards, including window displays, sales floor displays, and promotional displays.
  • Actively participate in store activities such as unloading trucks, stocking shelves, carrying merchandise for customers, lifting merchandise (ability to lift a determined weight), and delivering paint when needed.
• Financial Management
  • Monitor accounts payable, accounts receivable, and banking procedures; resolve problems as necessary.
  • Understand and utilize business reports to identify sales, gross margin, and expense control opportunities.
  • Maintain a complete understanding of the company’s purchasing policies and procedures.
• Customer Focus
  • Resolve customer issues efficiently and professionally.
  • Assist customers promptly and professionally upon entering the store.
  • Answer customer telephone calls promptly and appropriately per company guidelines.
  • Provide knowledgeable assistance on all product lines and services offered.
  • Maintain the physical appearance of the store and ensure all equipment is in excellent working condition.
  • Suggestively sell additional merchandise to help customers complete their projects.
  • Present a professional, neat appearance; maintain good attendance and arrive at work on time.
• Account Management
  • Support the development of new accounts and increase sales of current accounts through targeted sales initiatives.
  • Ensure commercial accounts are properly set up and administered.
  • Assist with outside sales calls when necessary.
  • Adhere to all company policies and procedures outlined in the JC Licht Employee Handbook.

Requirements

• Requires a two- or four-year college degree or equivalent work experience.
• Effective financial planning and management skills.
• Strong interpersonal communication skills.
• Minimum of 2 years of retail experience, preferably industry-related; background in inside sales is a plus.
• Job involves a wide variety of tasks, including bending, lifting, and sitting.
• Must be able to lift at least 50 pounds.
• Required to work up to 50 hours per week.

Benefits

Available to employees averaging 30 hours a week:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Accounts & Flexible Spending Accounts
• 401(k) with Matching
• Employee Assistance Program
• Voluntary Short-Term & Long-Term Disability
• Voluntary Life Insurance, Accident Insurance & Critical Care
• Paid Training
• Paid Holidays and Time Off
• Referral Program
• Employee Discount
• Bonus Plans

Pay

$20–$22/hour, depending on experience.