Management Trainee

First Security Bank is seeking a professional, energetic and team-oriented individual to join our team as a Management Trainee. If you are passionate about serving our Arkansas communities and want to be part of a dynamic, service-driven team, we encourage you to apply. In this role, you will gain foundational skills for entry-level management through hands-on experience across key operational, support, and technology functions. The trainee will learn how to champion First Security Bank's leadership responsibilities as presented at Bank Better University: Leadership Training and will be required to attend various leadership and procedural training classes. This position requires on-site work.

Responsibilities

• Observe and learn from experienced management team members, adapting to various leadership styles and changing priorities to develop leadership, operational, and decision-making skills.
• Learn and apply bank policies, procedures, and regulatory requirements across multiple operational and support areas.
• Develop a working knowledge of back-office banking functions, including deposit operations, loan processing, reconciliations, and internal reporting.
• Learn and apply bank policies, procedures, regulatory requirements, and administrative guidelines, including the Employee Handbook, and assist with maintaining accurate process documentation.
• Learn to navigate and support core banking systems, digital banking platforms, and other internal software applications.
• Support and promote a positive work environment that encourages employee growth, professional development, accountability, and engagement.
• Assist with staff scheduling, task coordination, and team huddles, while serving as a communication liaison between branch staff, departments, and leadership.
• Assist management with reviewing daily reports, productivity data, and performance metrics to identify trends, gaps, and opportunities for improvement.
• Ensure audit controls are followed to protect the Bank from unnecessary risk and exposure.
• Discuss and communicate complex and sometimes sensitive subjects with clarity and tact.
• Work with management to develop departmental objectives and the specific programs necessary to achieve them.
• Protect all customer information and bank operations through strict confidentiality.
• Operate computer software and equipment, telephone, scanner, and copier, and develop proficiency with internal banking systems.
• Maintain reliable transportation, punctual attendance, and the ability to work on-site with extended hours when necessary.
• Perform additional duties as assigned by management.

Requirements

• Must be at least 18 years of age.
• High School Diploma or GED required.
• Bachelor's degree preferred.
• Strong interest in a career in banking, operations, and leadership.
• Proficiency with Outlook, Word, Excel, typing, 10-key, and utilization of the internet is required.
• Commitment to demonstrating First Security's Core 5 values with customers and coworkers.

Skills

• Foster a culture that values high ethical conduct, critical thinking, problem-solving, engagement, teamwork, and provides exceptional service.
• Establish positive and productive work relationships that provide honest feedback that generates trust.
• Strong independent problem-solving skills to manage multiple projects and their accurate and timely completion.
• Able to interact with and lead others in a calm and patient manner; maintaining confidentiality and professionalism in all situations.
• Able to analyze information, evaluate options, and make sound judgements in a timely manner.
• Strong mathematical competency related to currency, including adding, subtracting, multiplying, and dividing whole numbers, fractions, and decimals.
• Ability to read and interpret documents, draft instructions or presentations, and articulate complex information in written or oral form.

Physical Demands

• Possess sufficient mobility to work in a standard office setting.
• Perform repetitive hand, arm, wrist, and finger movements while handling currency, documents, and/or office equipment.
• Substantial time may be spent on the telephone, operating computers, reaching, sitting, and/or standing while occasionally stooping, kneeling, or crouching.
• Must have the ability to speak and hear well enough to carry on customer interactions, conversations, and presentations both in person and over telecommunications.
• Near/far visual acuity to identify customers, currency, and reading materials in printed or electronic formats.
• Must occasionally lift and move up to 50 pounds.

Schedule

Regularly scheduled hours: 40+ hours per week, Monday - Friday, 8:00 AM - 5:00 PM. Extended working hours may be required.