Management Consulting - Sales, Service and Marketing Senior Associate Intern - Summer 2027

About the role

As a Management Consulting - Sales, Service and Marketing - Senior Associate Intern, you will engage with clients to enhance their customer strategies, improve service design, and optimize performance within our Advisory practice. As an Intern, you will support teams by participating in projects, focusing on learning and gaining exposure to PwC's methodologies. You will perform basic tasks and conduct research while observing professional work environments, contributing to the team's success. In this role at PwC, you will have the opportunity to work within our Advisory practice, where you will be part of a dynamic team that guides clients towards sustainable growth and competitive advantage. You will be encouraged to ask questions, take initiative, and produce quality work that adds value for our clients. This position offers a unique chance to develop your personal brand and gain insights into customer-centric strategies, enhancing customer experiences and driving loyalty. Your journey with us will be both observational and participatory, providing a foundation for your future career in management consulting.

Responsibilities

• Supporting teams in delivering client-focused solutions in sales, service, and marketing
• Participating in customer journey analysis to enhance customer experience strategies
• Assisting in the development of customer-centric strategies to drive loyalty and satisfaction
• Engaging in customer data management to improve service design and performance optimization
• Conducting trend analysis to identify opportunities for enhancing customer relations
• Collaborating with team members to embrace change and foster a culture of continuous improvement
• Applying analytical thinking to solve complex problems and contribute to project goals
• Observing and learning from experienced professionals to gain exposure to PwC's practices and methodologies
• Contributing to the creation of innovative customer experience designs through intellectual curiosity and teamwork

Qualifications

• Currently pursuing or have completed a Master's of Business Administration degree
• At least 3 years of experience
• Client service
• Senior Associate intern positions are for job seekers who are one year away from graduation of their MBA program at the time of application

Skills

• Leveraging AI to create efficiencies, innovate ways of working and deliver distinctive outcomes
• Demonstrating analytical thinking and trend analysis skills
• Utilizing customer data management for enhanced customer strategies
• Designing customer experience (CX) strategies and journeys
• Embracing change and intellectual curiosity in dynamic environments
• Supporting client-focused initiatives in advisory roles
• Participating in customer-centric strategy development and execution

Pay

The annual salary range for this position is $84,000 - $202,000 and will be prorated for the time of employment. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.