Management Associate, Wealth Advisory

Overview

The primary function of the Management Associate is to assist and support the designated Relationship Managers, Wealth Advisors and Fiduciary Specialists with advisory-related client service, trust and account administration, compliance requirements, and other functions as required to ensure excellent relationships with clients and business partners and success with firm wide initiatives.

Responsibilities

• Independently handle certain routine to moderately complex client (internal and/or external clients) inquiries as part of the relationship management team.
• Respond to client requests in the normal course of business, take needed action to resolve (with guidance from senior team members where appropriate) and keep all relevant parties informed.
• Cover situations that arise when other team members are out of the office.
• Act as initial point of contact for client and internal communications, manage information flow, prioritize needs, assist with and draft communications, as required.
• Avoidance of client information and communications in the client relationship management (CRM) system in accordance with firm best practices.
• Prepare presentation material for meetings and coordinate with investment, tax or other departments to ensure deadlines are met.
• Develop a strong foundational understanding of wealth management topics including; financial, estate and income tax planning.
• Plan and coordinate all aspects of client meetings.
• Trust/Account Administration and Advice
• Develop a strong knowledge of all aspects of Wealth Advisory functions, policies, procedures and best practices, including financial planning and its supporting systems (Global Plus, Salesforce, Wealth View).
• Develop strong foundational knowledge of administrative, legal, compliance and tax principles regarding trust administration as well as fundamentals of financial planning.
• Become a subject matter expert on all aspects of basic administrative duties including daily transaction processing for cash and securities transfers, check requests, gifts, deposits, routine and semi-complex client requests, account opening, overdraft resolution and any other functions essential to the basic management of client accounts and demonstrate the ability to perform all of these duties without oversight.
• Cover transactions or matters are resolved to full completion.
• Complex Analysis, Advanced Administration and Project Initiatives
• Review and prepare discretionary requests for approval (with the supervision of Relationship Manager/Wealth Advisor).
• Review relevant documents and prepare trust summaries, understand and implement power to adjust, trust terminations, distributions, receipt and releases, special asset policies and procedures, attainment of age and other trust administration requirements.
• As necessary, transition relationships to new relationship management teams to support internal succession planning.
• Participate in special projects and firm-wide initiatives to foster understanding of multidisciplinary wealth management practice areas, effective working relationships with colleagues and peers and to develop presentation skills.
• Business Development
• Attend Glenmede sponsored events as requested.
• Firm Building
• Assist and train others, as needed, and perform other duties and responsibilities as assigned.

Required Qualifications

• Bachelor’s degree preferably in accounting, finance or related field required.
• 1-3 years of experience in financial services, preferably in a fiduciary environment required.
• Full understanding of client privacy and confidentiality.
• Excellent verbal and written communication skills.
• Demonstrated competence in the following: organizational and problem-solving skills; ability to work well under pressure; and consistent accuracy and attention to detail.

Prior Experience

• Advanced degree preferred (JD, MBA).
• Interest in or progress toward CTFA or CFP designations is preferred.
• Knowledge of trust accounting and investment systems strongly preferred.

Preferred Qualifications

• Superior team orientation.
• Advanced knowledge of Microsoft Office.
• Self-starter with a great deal of initiative.

Company Information

Headquartered in Philadelphia, PA, Glenmede has 9 office locations in the US. For further information, please visit http://www.glenmede.com. Our Benefits Overview: Competitive health and welfare benefits, including company HSA contributionsNumerous voluntary benefit choices availableSuperior 401k matchTuition reimbursementCompany subsidized commuter benefitsGenerous paid time off, including parental leave Plus more! Glenmede is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to any legally protected characteristics. To learn more about Glenmede’s policy on equal employment opportunity, please visit https://www.glenmede.com/equal-opportunity-employer/. We are not seeking agency assistance with this role. No agencies, third parties, or phone calls, please. Glenmede is not accepting unsolicited resumes from search firms. All resumes submitted by search firms to any employee at Glenmede via-email, the Internet, or directly without a valid written search agreement will be deemed the sole property of Glenmede, and no fee will be paid in the event the candidate is hired by Glenmede.