Management Assistant

About the role

A full-time position is available for a Management Assistant who will report to the Property Manager. This individual will serve as the first point of contact for all site management staff and residents.

Responsibilities

• Assists with parking assignments and issues.
• Assists with move-ins, key distribution, and preparation of other materials.
• Provides telephone reception, initiates work orders, files, and handles correspondence.
• Coordinates rental activities and addresses residents' concerns.
• Maintains resident files, lists, and other related data.
• Collects and processes rent checks, prepares rent receivables reports, and completes memos, letters, and reports.
• Completes guest cards and schedules various services and inspections.
• Orders office supplies, maintains postage machines, and arranges office equipment repairs.
• Assists with the processing of rental applications.
• Facilitates resident activities and parties.

Requirements

• Excellent resident relations, customer service, and telephone skills.
• General office skills.
• Good communication skills, both verbal and written.
• Strong organizational skills and attention to detail.
• Ability to work on simultaneous tasks calmly and effectively.
• Interest and ability to interact with others effectively.
• Interest and ability to learn.
• Knowledge of Microsoft Word and Excel.
• Business English and letter format.
• Prior work experience in an office environment.
• Strong resident relations and ability to work effectively with a wide variety of individuals.
• Strong knowledge of computer applications such as Word, Excel, etc.
• Ability to organize priorities effectively and have excellent attention to detail.
• The ability to multi-task is essential.

Benefits

• Sign-on bonus.
• Paid vacation, holidays, PTO/Personal leave.
• 401(k) plan.
• Health, vision, and dental insurance.
• Life insurance, short & long term disability.
• Flex spending accounts & transportation expense accounts.
• Opportunity for professional growth and development.