Management Assistant

Location: 1167 Manchester Industrial Pkwy, Manchester, Tennessee 37355 (Job ID: 4029)

About the role

CarMax reconditioning centers are where we recondition vehicles prior to sale. As a Management Assistant, you will support location operations by helping managers with hiring, onboarding, and orientation for new associates. You will also manage key administrative tasks, including paperwork, system updates, uniform and safety equipment ordering, and required safety and certification training. Some reconditioning centers also host wholesale auctions for licensed dealers; at those locations, you will support vehicle paperwork and cash handling in a fast-paced, team-oriented environment. Depending on the location, this role may be full time or part time. At combined reconditioning and auction locations, full-time Management Assistants support both management teams. Your attention to detail and ability to multitask will help maintain operational excellence and support the associates and leaders you serve.

At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars – and it's our associates that help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. This is where innovation meets passion – be inspired and supported to take us to the future.

Responsibilities

• Coordinate hiring and onboarding processes, including scheduling interviews, preparing documentation, and managing applicant records in Workday
• Facilitate new associate orientation, ensuring timely completion of required documentation and training, and maintaining accurate personnel files
• Complete new hire employment eligibility verification, including I-9 documentation, and coordinate badge issuance and facility system access
• Administer uniform and personal protective equipment (PPE) programs, including sizing, ordering, replacement, and distribution records
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area
• At locations that also include Auctions Operations: process auction paperwork, including DMV documentation and dealer registration, and handle cash management tasks, including deposits, safe handling, and multiple payment types
• Provide additional administrative support and complete other duties as assigned by the Operations Manager

Requirements

• Ability to read, interpret, and accurately transcribe data for record-keeping
• Strong organizational skills and attention to detail in a deadline-driven environment
• Proficiency in word processing, spreadsheets, and intermediate PC skills
• Effective communication skills for interacting with customers and associates in person, by phone, and in writing
• Ability to multitask and prioritize in a fast-paced production setting
• Ability to lift objects that weigh as much as 20 lbs
• Comfort working in and moving about an active reconditioning facility, including exposure to noise, fumes, and varying temperatures, and adherence to all required personal protective equipment (PPE) standards
• Maintain confidentiality of associate records and reports within scope of position
• Flexibility to work varied schedules, including nights, weekends, and holidays

Schedule

This role may be full time or part time depending on the location. At combined reconditioning and auction locations, full-time Management Assistants support both management teams. Flexibility to work varied schedules, including nights, weekends, and holidays is required.

Pay

The hourly rate for this position is $15.50 – $23.30.

Benefits

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Full-time hourly or commission/incentive eligible associates:

• Up to 48 hours of sick time per year, accrued on a per pay period basis
• Between 80 hours and 200 hours per year of vacation time after a 90-day waiting period, depending on years of continuous service
• 8 hours of pay for each of 6 paid scheduled holidays per year plus 1 floating holiday
• Holiday Premium Pay if required to work on a scheduled holiday due to business need

Full-time salaried associates: Paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc., subject to manager approval.

For more details about benefits, please visit the CarMax Benefits website.