Management and Sales Summer Internship 2027 (Cleveland)

About the role

The Sherwin-Williams Management & Sales Internship is a paid, 10–12-week summer program offering hands-on experience in retail stores, providing insight into management, sales, and store operations as well as meaningful customer experiences. The program is designed to give you a comprehensive learning experience through practical business-to-business and retail work in a paint store. You will gain insight into a career in outside sales by traveling with a Sales Representative and spending structured time with your management team. You will also complete a project that addresses a critical business issue alongside your peers and with leadership support.

Responsibilities

• Provide friendly and professional customer service in-store and over the phone to ensure a welcoming environment and positive experience.
• Maintain product displays and assist customers by recommending items that meet their needs, contributing to sales goals.
• Develop strong product knowledge to answer customer inquiries and ensure inventory accuracy.
• Restock shelves, support inventory management, and contribute to visual merchandising efforts.
• Assist with point-of-sale transactions, product preparation/mixing, and general store maintenance.
• Help with unloading deliveries, organizing stockrooms, and ensuring efficient inventory flow.
• Participate in required training sessions and adhere to store policies, including safety, HR guidelines, and loss prevention protocols.
• Support team members in resolving basic customer concerns and completing shared tasks.
• Collaborate with fellow interns on a team-based project that addresses a real business challenge or store initiative; contribute ideas, share responsibilities, and present outcomes.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for an employment work visa now or in the future.
• Must be enrolled in a college or university at the time of the internship or co-op program.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Preferred Qualifications

• Have a valid, unrestricted driver’s license.
• Have at least one (1) year of experience working in a delivery, retail, or customer service position.
• Have previous experience working in a team-oriented setting including work experience, extracurricular activities, or military service.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.
• Be a rising or current junior or senior in college or university at the start of the internship program.