Managed Services - DevOps Lead

Roles and Responsibilities

• Design, build, and maintain Customer Reference Environments (CREs) that provide a secure, scalable, and repeatable foundation for customer deployments.
• Develop and manage infrastructure automation and configuration management using Ansible to ensure consistency, speed, and reliability across environments.
• Build, manage, and optimize CI/CD pipelines using Jenkins and GitHub to enable efficient software integration, testing, and deployment.
• Manage artifact storage, versioning, and release promotion processes using Artifactory to support controlled and traceable software delivery.
• Partner with software engineering, product, support, and services teams to industrialize environment setup, upgrades, patching, and ongoing maintenance activities.
• Monitor environment health, troubleshoot deployment and infrastructure issues, and drive root cause resolution to improve stability and operational excellence.
• Implement and enforce DevOps best practices for source control, automation, release management, and system reliability.
• Contribute to the creation of standards, templates, runbooks, and reusable automation assets that accelerate Evergreen adoption across customers.
• Support continuous improvement by identifying opportunities to enhance environment provisioning, operational efficiency, resiliency, and customer experience.
• Participate in readiness planning for new customer deployments and ensure environments are aligned to security, compliance, and supportability expectations.

Required Qualifications

• Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).

Desired Characteristics

• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.

Benefits

• Medical, dental, vision, and prescription drug coverage.
• Access to Health Coach from GE Vernova, a 24/7 nurse-based resource.
• Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
• Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.
• Tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.