Managed Accounts Onboarding and Reporting Analyst

Responsibilities

• Own assigned onboarding and account maintenance caseloads from initiation through completion, coordinating with cross-functional collaborators.
• Keep accurate and detailed documentation of onboarding, maintenance, and reporting processes.
• Identify and address discrepancies such as data mismatches, missing documentation, or sponsor-specific requirements.
• Exercise independent judgment within established procedures to resolve routine issues or bring up matters that exceed defined risk, control, or policy thresholds.
• Clearly articulate issues, impact, and recommended next steps.
• Serve as a liaison for internal business partners and external sponsors.
• Monitor shared inboxes and reply to questions about managed account onboarding, reporting, and ongoing account maintenance.
• Prepare monthly AUM reports for managed accounts by gathering sponsor data from different delivery channels. Combine the inputs into consistent reports and analyze variances to detect and fix discrepancies.
• Participate in ongoing reviews of onboarding, maintenance, and reporting workflows to see opportunities to simplify processes, strengthen controls, and raise operational efficiency.
• Develop and maintain working knowledge of internal systems and platforms, including Archer and related tools, to support accurate processing and effective issue resolution.
• Support special projects, documentation revisions, and process advancement activities as the Managed Accounts business progresses.

Qualifications

• Strong critical-thinking skills with the ability to evaluate information, recognize issues, and pose insightful questions.
• A high attention to detail with the ability to follow established processes while recognizing when exceptions or a blocking issue need to be addressed.
• Ability to handle several priorities simultaneously, meet deadlines, and adjust in a fast-paced, evolving environment.
• Effective written communication skills, including the ability to clearly document issues, explain discrepancies, and provide status updates to collaborators.
• A cooperative, group-focused approach with the ability to work effectively across functions.
• Demonstrated initiative, ownership, and problem-solving skills.
• Remain in stationary position for prolonged periods of time.
• Operate computer programs and software.
• Communicate effectively with audiences in person and in electronic formats.
• Work in a collaborative business environment in close quarters with peers and varying interruptions.