Mall Security Officer |Full& Part Time | $18.00/hr

About the role

We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. The Security Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. Security Officers preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently, our Security Officers will provide customer service and information to a client’s employees and customers.

No experience is necessary! If you have a retail, food service, or hospitality industry background, you are a great fit for this role. If not, we will provide you with the training and everything you need for a great introduction to a career in the security industry.

Responsibilities

• Access Control: Manage admittance to client sites, screen visitors, and assist employees and guests.
• Customer Service: Provide courteous, respectful, and professional interactions that reflect positively on the client and security team.
• Monitoring: Observe entrances, exits, and remote access points; prevent unauthorized entry; direct disturbances calmly and effectively.
• Patrolling: Inspect buildings, grounds, and equipment for hazards, violations, or unsafe conditions.
• Incident Response: Protect evidence, set up barriers, and respond to emergencies such as fire, medical incidents, hazardous materials, or severe weather.
• Reporting: Maintain logs, write reports, and communicate incidents to client representatives, management, or public safety authorities.
• Property Protection: Ensure property removal complies with client policies and standards.
• Additional Duties: Perform other tasks of similar scope as required by the site.

Requirements

• At least 18 years of age
• High School Diploma or GED
• Legal right to work in the United States
• Reliable communication and transportation
• Ability to speak, read, and write English
• Successful completion of pre-employment screening (drug test, background check)

Preferred Qualifications

• Prior security or related experience is a plus
• Knowledge of security operations and procedures
• Ability to work effectively as part of a team and adapt to changing environments

Skills

• Professional composure in challenging situations
• Strong interpersonal and customer service skills
• Clear communication (oral and written)
• Good organizational skills and attention to detail
• Ability to meet state, county, and municipal licensing requirements

Working Conditions

• Frequent standing, walking, and occasional climbing or lifting (up to 25 lbs.)
• Exposure to inclement weather and varying environments
• Ability to handle multiple tasks under pressure
• May be required to work overtime or respond to urgent situations
• Use of protective gear and adherence to safety protocols as needed

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work (may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements)
• Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply.

Benefits may be different for union members.