Make Ready Technician

About the role

Maymont Homes is transforming the single-family rental experience through innovation, quality, and genuine care. As part of Brookfield, we are growing quickly and making a lasting impact, with more than 20,000 homes across 47+ markets and 25+ build-to-rent communities. We are proud to be Certified™ by Great Place to Work®, reflecting a culture of trust, collaboration, and belonging. The Make Ready Technician plays a critical part in ensuring homes meet company standards for Clean, Safe, and Functional while supporting efficient turnaround timelines.

Responsibilities

• Perform initial move-out inspections on assigned homes and document repair needs and damages to create the scope of work
• Assist with punch walks and final readiness tasks as requested
• Install and replace door stops, blinds, and basic hardware
• Install and test smoke detectors and CO detectors
• Complete smart lock installations and basic troubleshooting
• Perform light interior painting and wall touch-ups; clean and prep walls for readiness
• Replace light fixtures and bulbs as needed
• Complete minor drywall patching and basic repairs
• Complete repairs during the initial visit whenever possible to reduce repeat trips
• Communicate repair needs that require additional support or vendor involvement
• Record inspection findings and completed repairs in company systems; upload before/after photos and notes as required
• Maintain accurate and timely status updates

Performance Expectations & Key Metrics

• Move-Out to Start Time: Timeliness in completing initial inspections and beginning repair work following resident move-out (5.5–6.5 days)
• Dollars Per Day ($/Day): Efficiency in progressing work relative to assigned scope and timeline expectations ($740–$750)
• Punch / Quality Control Timing: Ability to complete punch items promptly and support timely final quality checks (2.25–2.00 days)
• Post Move-In Work Orders (First 30 Days): Quality of completed turns measured by the number of work orders generated within the first 30 days of resident occupancy, with focus on minimizing callbacks and missed scope items (.750–.850)

Technicians are expected to balance speed and quality, ensuring homes are completed efficiently while minimizing post move-in issues and rework.

Required Qualifications

• Education: Minimum HS Diploma or equivalent
• Experience: 1–3 years of handyman, maintenance, or construction experience, preferred

Skills & Competencies

• Basic knowledge of residential repair tasks and tools
• Strong organizational and time-management skills
• Basic–intermediate written and verbal communication skills
• Detail oriented with the ability to problem-solve residential related repairs
• Ability to efficiently utilize technology as it relates to computers, mobile devices, and software or systems
• Ability to manage multiple priorities and meet deadlines

Physical Requirements

• Ability to perform physical tasks commonly associated with property maintenance and field operations, including standing, walking, bending, kneeling, crouching, crawling, and climbing ladders or stairs
• Ability to lift, carry, push, and/or pull materials and equipment of varying weights (up to 50 pounds or more, with or without assistance)
• Ability to use hands and tools to handle, control, or feel objects, tools, or controls, including repetitive motions
• Ability to work in various positions and access confined or elevated spaces as required
• Ability to operate standard maintenance tools, equipment, and mobile technology (e.g., smartphones, tablets)
• Ability to communicate effectively in English, both verbally and in writing, as required for safe and effective job performance
• Sufficient vision (with or without correction) to safely perform job duties, including close, distance, and peripheral vision

Reasonable accommodations will be made in accordance with applicable law to enable qualified individuals with disabilities to perform the essential functions of the position.

Work Environment

• Regular work performed in residential properties, including occupied and vacant homes, construction or renovation sites, and outdoor environments
• Frequent exposure to varying weather conditions, including heat, cold, humidity, and precipitation
• Exposure to dust, odors, noise, chemicals, insects, rodents, and other environmental conditions typical of maintenance, repair, and construction work
• Use of personal protective equipment (PPE) as required
• Work may involve travel between multiple properties within an assigned region
• Interaction with residents, vendors, contractors, and internal team members in a professional manner
• Work is often fast-paced with changing priorities, service requests, and deadlines
• On-call, overtime, or extended hours may be required based on business needs, including evenings and weekends