Make Ready Technician

About the role

The Make Ready Technician prepares apartment homes for new residents according to company standards at their assigned Birchstone community. This role executes basic maintenance and repair work, completes service requests, and assists with special projects including capital improvements.

Responsibilities

• Meet with the Service Manager daily to review make readies, service requests, required repairs, and special projects.
• Receive and complete make ready service requests; perform all required repairs, improvements, and preventative maintenance ensuring code compliance.
• Execute make-ready checklists within budget and a 5-business-day timeframe, completing all repairs and improvements prior to resident move-in.
• Perform repairs including window blinds, sheetrock repair, caulking and sealing (windows, sinks, toilets, bath, shower), paint touch-ups, lighting, and fixtures as outlined in Birchstone’s make-ready checklist.
• Support cost-cutting and expense control initiatives through repairs rather than replacements when possible.
• Walk and inspect the community daily to ensure physical aspects and appearance meet or exceed Birchstone standards; report and correct unsafe conditions immediately.
• Maintain grounds, common areas, and amenities; change locks as needed and ensure gates are in proper working order.
• Assist in maintaining grounds and trash pick-up; pressure wash breezeways and pool areas; paint curbs, signs, and exteriors as needed.
• Ensure apartments are prepared for inspections.
• Complete and submit appropriate paperwork and reports accurately and on time.
• Manage inventory of tools, equipment, supplies, and spare parts needed to complete work orders.
• Assist with the implementation of corporate and region-specific maintenance initiatives.
• Provide support and assistance in executing special projects and capital improvement projects.
• Attend regular meetings with the Service Manager and act as a resource for maintenance-related matters.
• Work on-call shifts to assist with resident and community emergencies.
• Perform general cleaning as needed.
• Other duties as assigned.

Requirements

• High School Diploma or equivalent required.
• Six months of work experience or training in maintenance required; multi-family property maintenance experience preferred.
• Working knowledge of and experience in drywall, electrical, carpentry, flooring, plumbing, painting, appliances, HVAC, and lock changes required.
• Experience in capital improvement projects and remodeling preferred.
• Valid driver’s license required.

Qualifications

• HVAC Type 1 and Type 2 certifications preferred.
• Certified Apartment Maintenance Technician (CAMT) certification preferred.

Skills

• Effective written and verbal communication skills.
• Strong interpersonal skills and ability to work independently or in a team environment.
• Innovative problem-solving and troubleshooting abilities; creative solution development.
• Excellent time management; ability to work under pressure and meet deadlines.
• Ability to manage multiple projects simultaneously and prioritize tasks.
• Organizational and planning skills with strong attention to detail.
• Working knowledge of OSHA regulations and city, state, and federal codes.
• Proficient with Microsoft Office Suite or related software; general computer skills.
• Ability to quickly learn Entrata software or other property management and maintenance software.
• Ability to work varying hours and respond promptly to emergency situations.
• Bilingual ability in English and Spanish strongly preferred.