Make Ready Technician

About the role

The Make Ready Technician prepares apartments for new residents according to company standards at Birchstone communities. Key responsibilities include executing make-ready checklists, managing repairs, supporting cost-cutting initiatives, and assisting with special projects.

Responsibilities

• Meet with the Service Manager daily to review make-readies, service requests, required repairs, special projects, etc.
• Receive and complete make-ready service requests; complete all required repairs, improvements, and preventative maintenance, ensuring code compliance.
• Execute make-ready checklists in adherence to apartment turns within budget and 5 business day make-ready time frame, completing all required repairs and improvements to apartments are made prior to resident move-in.
• Support cost-cutting and expense control initiatives through repairs (rather than replacements) when possible.
• Walk and inspect the community daily; ensure physical aspects and appearance of the community meet or exceed Birchstone standards.
• Ensure unsafe conditions are reported and corrected immediately.
• Maintain grounds, common areas, and amenities.
• Change locks as needed and ensure gates are in proper working order.
• Affix and remove locks as needed; assist in maintaining grounds and trash pick-up; pressure wash breezeways and pool areas; paint curbs/signs/exteriors as needed.
• Ensure apartments are prepared for inspections.
• Complete and submit appropriate paperwork and reports timely and accurately.
• Manage inventory of tools, equipment, supplies, and spare parts needed to complete work orders.
• Assist with the implementation of corporate and area/region-specific maintenance initiatives.
• Provide support and assistance in the execution of special projects and assignments including capital improvement projects.
• Attend regular meetings with Service Manager and act as a resource to community team members for maintenance related matters.
• Work on-call shifts/schedules to assist with both resident and community emergencies.
• General cleaning as needed.
• Other duties as assigned.

Requirements

• High School Diploma or Equivalent is required
• Six (6) months of work experience or training in maintenance required.
• Previous work experience in multi-family property maintenance preferred.
• Working knowledge of and experience in drywall, electrical, carpentry, flooring, plumbing, painting, appliances, HVAC, and lock change required.
• Experience in capital improvement projects and remodeling preferred.
• Holds HVAC type 1 and type 2 certifications preferred; Certified Apartment Maintenance Technician (CAMT) certification is preferred.
• Must possess demonstrated effective written and verbal communications skills.
• Strong interpersonal skills.
• Ability to work independently and in a team environment.
• Innovative approach to problem solving and troubleshooting; ability to devise creative solutions.
• Excellent time management skills; ability to work well under pressure and meet deadlines.
• Ability to effectively manage multiple projects simultaneously.
• Ability to prioritize tasks.
• Organizational and planning skills; attention to detail.
• Working knowledge of OSHA regulations as well as city, state, and federal codes.
• Analytical skills.
• Proficient with Microsoft Office Suite or related software; possesses general computer skills.
• Proficiency with or the ability to quickly learn Entrata software and/or other Property Management and supplemental maintenance software solutions.
• Ability to work varying hours and promptly respond to emergency situations.
• Bilingual ability in English and Spanish strongly preferred.
• Valid driver’s license required.