Make Ready Field Technician

About the role

Tower Engineering Professionals seeks a dynamic and experienced professional to join our team. This position will be responsible for managing client relationships, ensuring timely responses to inquiries, and maintaining high-quality standards in all projects.

Responsibilities

• Manage client relationships to ensure satisfaction and retention
• Respond promptly and effectively to client inquiries and requests
• Oversee project timelines and quality control processes
• Collaborate with internal teams to resolve issues and improve service delivery
• Develop and maintain strong communication skills to build trust and rapport with clients

Requirements

• Bachelor's degree in a related field (e.g., engineering, business, communications)
• Minimum 3 years of relevant work experience in a customer service or project management role
• Strong interpersonal and communication skills
• Ability to manage multiple tasks and priorities simultaneously
• Proficiency in Microsoft Office Suite

Qualifications

• Excellent problem-solving and decision-making abilities
• Ability to work independently and as part of a team
• Experience with project management tools and software
• Knowledge of industry best practices and standards

Skills

• Strong written and verbal communication skills
• Ability to handle sensitive and confidential information
• Effective time management and organizational skills
• Ability to work in a fast-paced environment

Benefits

• Competitive salary commensurate with experience
• Flexible work schedule
• Professional development opportunities
• Health insurance benefits
• Employee discounts

Pay

Salary is competitive and commensurate with experience.

Schedule

The position offers a flexible schedule to accommodate both full-time and part-time candidates.

Contact

To apply, please send your resume and cover letter to careers@tepgroup.net or call 1-919-661-6351.