Maintenance Technician - On-Call

About the role

As a member of our hospitality team, the Maintenance Engineer is responsible for efficiently and effectively carrying out repairs, maintenance, alterations, and installations following departmental procedures. This role ensures the safety, functionality, and appearance of the hotel property by conducting preventative maintenance, assessing and prioritizing tasks, and resolving issues promptly. The Maintenance Engineer also provides exceptional guest service, responds to guest service calls professionally, and plays a vital role in creating a positive guest experience.

Responsibilities

• Diligently determine defects, troubleshoot malfunctions, and take necessary corrective action while following specific departmental procedures and maintaining detailed records.
• Ensure strict adherence to all insurance, local, county, state, and federal government codes, laws, and requirements related to maintenance activities.
• Promote and maintain a safe work environment by following established safety protocols and guidelines.
• Conduct regular inspections and assessments to identify defects and malfunctions in the hotel's facilities, equipment, and systems.
• Skillfully troubleshoot issues and take appropriate corrective actions, adhering to departmental procedures.
• Respond promptly to all service calls to address maintenance issues and guest requests.
• Perform expert repairs and restoration on all areas of the hotel, including rooms, public spaces, and mechanical rooms, maintaining high workmanship standards.
• Execute routine preventative maintenance tasks on electrical, plumbing, and mechanical equipment to ensure reliability and extend asset life.
• Regularly inspect and maintain building systems to prevent potential issues.
• Handle specific maintenance repairs related to new construction projects as assigned through service requests, collaborating with other teams for seamless integration.
• Conduct routine and preventative maintenance for carpentry and painting tasks to uphold the hotel's aesthetics.
• Respond to guest complaints with exceptional courtesy and promptness.
• Accurately document all work performed, parts needed, and parts used on service requests.
• Maintain a clean and organized work area, including proper storage of tools and equipment, to ensure a safe and efficient work environment.

Why Join Us

This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.