Maintenance Technician - MPLS
Greco · Minneapolis, MN · 2 wk ago
ManagementFull-time
About the role
The role involves managing customer relationships, providing technical support, and implementing new software solutions.
Responsibilities
- Manage customer relationships and provide excellent service
- Provide technical support to customers via phone and email
- Implement and train on new software solutions
- Conduct regular customer satisfaction surveys
Requirements
- Bachelor’s degree in Computer Science or related field
- At least 2 years of experience in IT support or customer service
- Strong problem-solving and communication skills
- Proficiency in Microsoft Office Suite
Qualifications
- Experience with CRM systems
- Knowledge of network infrastructure
- Ability to work independently and manage multiple tasks
Skills
- Customer service skills
- Technical troubleshooting
- Software implementation
- Communication and collaboration
Benefits
- Flexible working hours
- Professional development opportunities
- Competitive salary package
Pay
$50,000 - $60,000 annually
Schedule
Full-time, Monday through Friday, 9 AM to 5 PM