Maintenance Technician III
Skills
A Maintenance Technician III at Hawthorne Residential Partners is expected to bring a full toolkit to the job, literally and figuratively. The technical depth required goes well beyond basic work order completion. EPA/HVAC certification is required, and hands-on experience across electrical, plumbing, and appliance repair is expected from day one. Three or more years in apartment maintenance or a comparable skilled trade is the baseline. What sets this level apart from a Tech II is the leadership component: you're the person junior techs look to when a diagnosis gets complicated or a make-ready is behind schedule. CPO certification and a valid driver's license are also required, signaling that pool maintenance and on-site mobility are genuine parts of the job, not incidentals. Experience in apartment maintenance specifically means you know that the difference between a tight turn and a delayed move-in often comes down to how fast and accurately the maintenance team works through a punch list—that's the pace and precision this role operates at.
Responsibilities
- Diagnose and resolve complex service requests.
- Prepare vacant units to make-ready status per Hawthorne's standards.
- Execute scheduled preventative maintenance tasks.
- Maintain building and grounds upkeep, including keeping the shop organized so supply inventory can be assessed at a glance.
- Train and mentor the maintenance team; communication skills matter as much as the ability to swap out a compressor or trace an electrical fault.
- Participate in on-call rotation for after-hours emergency coverage.
Requirements
- EPA/HVAC certification required.
- CPO certification required.
- Valid driver's license required.
- Three or more years of experience in apartment maintenance or a comparable skilled trade.
- Hands-on experience across electrical, plumbing, and appliance repair.
Benefits
- Free dental insurance
- Medical and vision coverage
- 401k match
- Paid time off (including birthday)
- Paid parental and adoption leave
- Pet insurance
- Telehealth access
- Company-paid life insurance
- Education reimbursement program
- Dedicated learning and development team
- Career path program with Tech III as a stepping stone toward a Maintenance Supervisor role
Pay
Compensation includes an hourly base plus a monthly renewal bonus, quarterly performance bonuses, and quarterly resident satisfaction bonuses.
Schedule
Standard hours are Monday through Friday, 8 AM to 5 PM, with an on-call rotation for after-hours emergency coverage shared across the team.