Maintenance Technician III

At Hawthorne Residential Partners, we’re looking for dependable, motivated, and hands-on maintenance professionals who take pride in creating clean, well-maintained, and welcoming communities. We offer more than just a job—we offer a path to grow your skills, learn new trades, and build a career. You’ll work alongside a team who will support you, challenge you, and cheer you on every step of the way. Join a company where your work matters and your future is full of opportunity!

About the Role

As a Maintenance Technician III, you will handle complex work orders, mentor junior techs, and help lead preventative maintenance efforts. This role requires certification in HVAC and experience in electrical, plumbing, appliance repair, and team leadership.

Qualifications

• High School or GED equivalent
• Minimum of 3 years’ experience in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical
• Prior supervisory or lead technician experience strongly preferred
• Valid Driver's License
• EPA/HVAC Certification
• CPO Certification

Responsibilities

Repair & Preventative Maintenance

• Diagnose and perform maintenance and repairs in a timely and professional manner
• Ensure all service requests are completed to Hawthorne standards
• Repair and restore vacant apartments to make-ready status in preparation for the next move-in
• Assist with pool maintenance and cleaning
• Complete preventative maintenance according to company policy guidelines

Maintaining Building & Grounds

• Perform daily building and common area upkeep
• Assist in keeping grounds neat and free of litter, debris, and pet waste
• Maintain shop appearance to facilitate quick assessment of supply inventory

Team & Leadership Responsibilities

• Provide leadership, training, and mentoring to the maintenance team
• Promote good public relations with residents, co-workers, and company staff
• Display a friendly and courteous attitude toward prospects, residents, vendors, and other employees through the LIVE IT culture
• Maintain professionalism at all times
• Conduct on-call emergency service rotation as scheduled
• Follow safety guidelines in accordance with OSHA and company policy and standards
• Complete special projects as needed

What Makes Someone Successful in This Role?

• Positive Attitude: Brings pride and focus to technical challenges
• Willingness to Learn: Continues to grow while helping others succeed
• People Service & Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community, and connection
• Reliable: A dependable presence for the community and team
• Leadership: Brings technical expertise and problem-solving to the forefront while mentoring and guiding others

Schedule

This role works Monday through Friday, 8:00 AM to 5:00 PM, with participation in an on-call rotation for after-hours emergencies and occasional support for resident events as needed.

Pay

This position offers hourly compensation along with a monthly renewal bonus program, quarterly performance bonuses, and quarterly resident satisfaction bonuses.

Benefits

• Professional Growth: Career Path Program to advance from Maintenance Technician III to Maintenance Supervisor, with access to Learning and Development resources and an education reimbursement program
• Health & Wellness: Free dental insurance, comprehensive and affordable medical and vision plans, health and wellness incentives, telehealth access 24/7/365, and company-paid life insurance
• Retirement: 401k retirement match program and retirement planning
• Paid Time Off: Paid time off including your birthday, paid sick time off, paid maternity, paternity, and adoption leave options
• Additional Perks: Pet insurance plans