Maintenance Technician II (Park Place)

About the Company

Founded in 1965, Prometheus is the largest privately held owner of apartments in the San Francisco Bay Area, with a portfolio of over 13,000 apartments in the Silicon Valley, Portland, and Seattle regions. We invest in real estate long-term, focusing on enduring quality in every aspect—from location selection to design, reinvestments in our Neighborhoods, and operating strategy. As a Certified B Corporation, we meet the highest standards for using business as a force for good.

With over 500 employees (Prometheans), we operate from a home office in San Mateo and satellite offices in Portland, Oregon, and the Bay Area. Our vertically integrated company handles acquisitions/investments, development, value-add renovations, and operations/property management in-house. Prometheus has earned over 100 awards for design and excellence, including recognition on Fortune Magazine’s list of 100 Best Small & Medium Companies, 100 Best Workplaces for Women, and Best Places to Work in the Bay Area.

About the Role

The Neighbor Service Technician II is responsible for efficiently performing all general maintenance tasks, including service requests and turnover functions, to maintain and preserve the Neighborhood and provide a quality living environment for Neighbors.

Responsibilities

• Prioritize customer service to ensure Neighbors feel at home, well-cared for, and proud to live in our Neighborhoods.
• Complete all phases of apartment turnovers in a timely manner.
• Troubleshoot and repair major and minor mechanical systems, including appliances, plumbing, carpentry, electrical, and painting.
• Assist Neighbors with basic maintenance needs.

Requirements

• High School Diploma or General Education Degree (GED).
• Minimum of two years' experience and/or training in apartment maintenance.
• Availability for on-call services.
• Ability to speak, read, write, and understand English (or other primary workplace languages) for safety and customer service.
• Basic computer proficiency and understanding of building materials and tools.

Physical Demands

• Requires standing, climbing, balancing, sitting, walking, and repetitive motions.
• Most work tasks are performed outdoors in moderate temperatures.
• Must be able to lift up to 50 lbs. occasionally.

Pay

Compensation Pay Range: $31.00 to $32.25 per hour.

• Discretionary Semi-Annual Bonus Plan.
• Standby Pay & On-Call Premium Pay.
• Additional bonuses and incentives (e.g., Referral Bonus, Training Coach Bonus, Renovation Bonus, Lease-Up Bonus, Leasing & Occupancy Contests).

Benefits

• 100% company-paid medical, vision, and dental plans (including eligible dependents) with affordable buy-up options.
• Life Insurance, Accidental Death & Dismemberment Insurance, and Long-Term Disability.
• 24/7 access to a Behavioral Health Program.
• Tax-Free Flexible Spending Accounts.
• 401(K) Retirement Plan with employer matching.
• Recognition & Rewards Program (Torch).
• 10 days of vacation per year (accrual increases over time).
• 40-hour anniversary vacation granted at tenured milestones.
• 9 days of sick leave per year.
• 12 paid holidays, including your birthday.
• Paid Volunteer Time.
• Tenure-based housing discounts.
• Educational Assistance and Tuition Reimbursement.