Maintenance Technician I, II, and III

About the role

We are seeking Maintenance Technicians at multiple career levels to support the maintenance and readiness of our housing communities. Whether you are building your maintenance career or are an experienced technician with advanced trade expertise, we encourage you to apply. The Maintenance Technician will provide general maintenance to rental housing, including work to get rental units ready during change of occupancy. This role is a valuable member of the maintenance team and is responsible for checking, troubleshooting, making, and documenting routine repairs in areas such as air conditioning, water heaters, plumbing, painting, carpentry, and other building maintenance areas. The position frequently involves outdoor work in all weather conditions, as well as work in attics, crawl spaces, and other tight spaces.

Responsibilities

• Responds to service requests including furnaces, air-conditioning systems, appliances, water heaters and solar collection tanks, disposals, general plumbing, carpentry, painting, and other required maintenance items.
• Performs skilled work in one or more trades such as HVAC, plumbing, electrical, appliance repair, or locksmith requiring basic knowledge, skills, and troubleshooting abilities.
• Provides excellent customer service when responding to service requests and documents all work in accordance with company policy.
• Maintains equipment such as tools, gauges, snakes, drills, etc., in ready repair.
• Understands and follows the proper use of equipment and chemicals, including the use of personal protective equipment (PPE).
• Follows and adheres to an established preventive maintenance program and performs required maintenance such as replacement of filters.
• Assists in the make-ready of vacated units, including painting, sanding, varnishing, floor tile removal and replacement, ceramic tile replacement, drywall repair, fixture repair and/or replacement, floor stripping, waxing, and polishing, window repair and/or replacement, and similar work on the exterior of the home as required.
• Performs emergency maintenance, including sewage back-ups, water main and/or lateral breaks (dig to expose line, repair, and replace soil as needed), fires, weather-related damage, other types of water leaks, and appliance repairs.
• Ensures that unsafe conditions are corrected in a timely manner.
• Drives for the Company using either a Company vehicle (frequency from Rarely to Constantly) or a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.
• Level 3 Maintenance Technicians mentor a team of maintenance technicians, focus on efficiently run maintenance operations within the property, and assist other technicians with troubleshooting as needed.

Qualifications

Maintenance Technician – Level 1

• 1–3 years of general maintenance knowledge and experience required.

Maintenance Technician – Level 2

• 4–6 years of advanced knowledge in one or more trades required.
• Must obtain EPA 608 Certification within 180 days from hire.

Maintenance Technician – Level 3

• 7+ years of advanced expertise across multiple trades, including a trade certification or equivalent experience required.
• Previous experience leading and/or indirect supervision preferred.
• Must obtain EPA 608 Certification within 180 days from hire.
• Complete OSHA-10 Training within 1 year from hire.

For All Levels

• High School Diploma or GED (or equivalent) required.
• Able to work outside in all weather conditions and perform physical work, as well as to lift weights of up to 50 pounds regularly and above 50 pounds occasionally.
• Team player who pays close attention to detail and can prioritize in a fast-moving environment.
• Demonstrates excellent communication and interpersonal skills, particularly the ability to interact effectively with a wide range of people in various situations.
• Basic computer knowledge; position requires use of technology platforms on a daily basis.
• Reliable and dependable attendance and punctuality.
• Basic understanding of safety practices.
• Valid in-state Driver’s License required.