Maintenance Technician, Ednor I & II, Senior Communities, Sign on Bonus Offered

About the role

Responsible for various day-to-day service needs with regards to the physical condition, appearance, and operational efficiency of the property, ensuring a safe and attractive living environment for residents, exceptional quality and service, and sustained resident satisfaction.

Responsibilities

• Ensures timely, accurate, and high-quality completion of resident service requests.
• Performs a variety of routine, preventive, scheduled, and emergency maintenance repairs, as well as general upkeep tasks throughout the community and on all equipment; maintains appropriate logs and records.
• Contributes to marketing efforts and resident satisfaction by providing excellent customer service; communicates effectively, appropriately, and courteously with residents, associates, management, and guests to ensure that all areas of concern are addressed promptly and professionally.
• Participates in apartment turnovers as directed. Repairs, renovates, paints, and cleans vacant apartments.
• Ensures that all areas are kept safe, tidy, and free of trash, debris, and animal waste, including the cleanliness of the dumpster areas, as well as the necessary preparation of dumpsters for trash pick-up.
• Continuously monitors all areas of the community and grounds to ensure they are properly and safely maintained; advises management of any areas needing attention.
• Maintains landscaping including watering of the flowers; performs snow removal as needed.
• Provides guidance, direction, and training to Maintenance Apprentices & Porters.
• Complies with all policies and procedures and external regulatory requirements; ensures solid understanding of all operational and human resources policies and procedures.
• Responds timely, appropriately, and courteously to emergencies.
• Participates in and attends all required in-service training sessions.
• Supports other communities as assigned by management.
• Other duties as assigned.

Qualifications

• High School Diploma or G.E.D.
• Basic skill in areas such as carpentry, plumbing, electrical, HVAC, equipment repair, and painting.
• EPA Section 608 Technician Certification- Type II or Universal Certification (or ability to obtain within 90 days of employment).
• Ability to demonstrate proficiency in the use of hand and power tools.
• Ability to work in a fast-paced environment demonstrating strong organizational and follow-up skills along with an ability to manage multiple priorities.
• Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents, and external agencies.
• Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence, and/or documentation.
• Excellent interpersonal skills. Positive attitude, enthusiasm, and energy.
• Strong customer service orientation to older adults.
• Strong attention to detail.
• Proficiency with basic computer keyboarding and navigational skills.
• Provide basic tool set.
• Possess and maintain timely and reliable transportation.
• When on call, be ready, available, fit for work, and able to report to the property within 30 minutes of receiving a call.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Pay

The pay range for this position is $19.25/hour to $23.40/hour. The salary range represents the low and high end of what may be paid for this position. It is not typical for an individual to be hired at or near the top of the pay range, and compensation decisions may be influenced by a variety of factors, including skills, qualifications, experience, and location.

Benefits

• Comprehensive total rewards package including annual performance bonuses and generous paid leave programs.
• Dental, health, and vision care plans.
• Family-building benefits such as adoption and surrogacy support.
• Flexible work arrangements to promote work-life balance.
• Health advocacy, Employee Assistance Program (EAP), and mental health benefits.
• Financial education and wellness programs.
• Auto-enrollment in the company’s 401(k) plan with employer matching contributions.
• Learning and development opportunities, including tuition reimbursement for job-related courses and certifications.