Maintenance Technician

Responsibilities

• Complete resident work orders efficiently and professionally, ensuring timely, high-quality repairs and maintenance services.
• Respond promptly to resident maintenance requests, concerns, and emergencies while providing excellent customer service and follow-up communication.
• Perform general maintenance and repairs including plumbing, electrical, painting, appliance repair, carpentry, and other property maintenance tasks.
• Carry out routine inspections of buildings, grounds, equipment, and common areas to identify and resolve maintenance or safety concerns.
• Maintain the overall appearance, cleanliness, safety, and functionality of the property and community spaces.
• Prepare vacant units for new residents by completing inspections, repairs, and turn activities according to company standards.
• Maintain pools, spas, and related equipment at applicable properties while ensuring compliance with local certification and safety requirements.
• Participate in on-call and after-hours emergency maintenance response as scheduled.
• Maintain inventory levels for tools, equipment, and maintenance supplies while ensuring storage areas remain organized and secure.
• Follow OSHA guidelines, company safety standards, and preventative maintenance procedures while participating in ongoing safety training and meetings.
• Communicate regularly with maintenance leadership and property management regarding work orders, property conditions, and operational needs.
• Coordinate with vendors and contractors as directed to ensure quality work and compliance with company standards.
• Maintain a professional appearance and positive working relationships with residents, team members, and vendors.
• Absorb and assist with additional maintenance, operational, and property improvement projects as needed to support community operations.

Qualifications

• A minimum of 1 year of maintenance experience, including HVAC, plumbing, and electrical.
• High school graduate or equivalent.
• EPA type I and above certification preferred.
• Pool maintenance certification, if required by local regulation preferred.
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
• Proficient in working with technology and adaptable to online systems.
• Certificate in Carbon Literacy or willingness to undertake training.