Maintenance Technician

Hotel Maintenance Technician performing interior and external preventative maintenance and basic repairs in compliance with policies, brand standards, and regulations. Responds to engineering service calls and reports emergencies, accidents, or safety hazards to management.

Responsibilities

• Conduct routine inspections of mechanical, electrical, plumbing, and HVAC systems to identify issues.
• Perform repairs and maintenance tasks, including fixing leaks, replacing faulty components, and troubleshooting equipment failures.
• Ensure all building systems are operational and comply with safety regulations.
• Respond promptly to emergency situations (power outages, water leaks, fire alarms) and take appropriate actions to ensure guest and staff safety.
• Collaborate with other departments and emergency services to address critical situations effectively.
• Address maintenance requests from guests, promptly resolving issues to ensure their comfort and satisfaction.
• Interact professionally with guests while performing maintenance tasks in guest rooms or public areas.
• Adhere to safety protocols, standards, and regulations to maintain a safe environment for guests and staff.
• Stay updated on industry best practices and safety guidelines.
• Communicate effectively with other hotel departments (housekeeping, front desk) to coordinate maintenance activities and ensure smooth operations.

Requirements

• High school diploma or equivalent; technical or vocational training in engineering or a related field is preferred.
• Previous experience in hotel maintenance, facilities management, or a similar role is advantageous.
• Strong knowledge of mechanical, electrical, plumbing, and HVAC systems.
• Problem-solving skills and the ability to troubleshoot issues effectively.
• Physical fitness and ability to perform tasks requiring lifting (50–100 lbs), bending, reaching, pulling, pushing, kneeling, and extended standing/walking.
• Excellent communication skills and customer service orientation.
• Familiarity with safety regulations and protocols.

Benefits

• Health, Dental, and Vision Insurance (Full-Time employees)
• Disability Insurance
• Supplemental Life Insurance
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation, and Holidays
• Employee Assistance Program
• Hotel discounts at any property in the TPG portfolio

Part-Time benefits also available. Benefits vary by location.

Working Conditions

Physical work is a primary part of the role. Some work is performed in an interior hotel environment with equipment and machines.