Maintenance Technician

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

Responsibilities

• Perform regular custodial duties around the property and maintain the common areas, including sweeping, mopping, vacuuming, dusting, and removing trash
• Complete grounds work as directed by Maintenance Manager and/or Community Manager which may include picking up trash, cleaning dumpster areas, trash rooms and trash chutes, blowing the parking area and sidewalks, removing debris, power washing, etc.
• Thoroughly clean breezeways by removing cobwebs, bugs in lights, mopping floors, power washing, and wiping down doors and handrails
• Execute basic landscaping including trimming and pruning, watering, monitoring irrigation for damage, and removing dead branches, leaves and twigs
• Assist in the preparation of make-ready units, including removing trash from vacant apartments (trash outs) prior to make-ready
• Operate safely the following equipment: power washer, backpack blower, floor scrubbers, carpet cleaner and sweepers, and golf carts
• Assist in pool maintenance and understand basic pool care (chemicals reading, making chemical adjustments, backwashing, pool cleaning, etc.)
• Ensure prompt response to emergency on-call and after-hours maintenance assignments
• Complete work orders and maintenance tasks within 24-48 hours, updating records in the computer system. Address pending tasks and set clear completion expectations
• Perform repairs to maintain the community's aesthetics and structural integrity, ensuring that any damage is promptly addressed
• Ensure compliance with company and regulatory policies, including OSHA regulations and safety/environmental laws
• Report supply needs to Maintenance Manager and/or Community Manager and maintain shop organization
• Service Order Management: Complete all assigned resident work orders and maintenance tasks within a strict 24-to-48-hour window. Meticulously update digital records in the property management computer system and maintain clear communication regarding completion timelines
• Structural Repairs & Asset Security: Perform immediate repairs to maintain the community's structural integrity, security, and aesthetics, including heavy drywall patching, lock replacement, basic carpentry, and securing vacant units
• Environmental & Moisture Control: Respond immediately to plumbing issues and flooding. Perform heavy moisture remediation and ensure affected units are dried, treated, and completely safe according to regulatory standards
• Apartment Turnovers (Trash-outs): Physically clear and gut heavy debris, abandoned furniture, and trash from vacant apartments prior to the standard make-ready process
• Custodial Excellence & Grounds Maintenance: Perform exhaustive daily grounds work to ensure a pristine community appearance, including sweeping, mopping, power-washing breezeways, removing cobwebs and insects from lighting fixtures, cleaning dumpster/trash chute areas, and clearing parking lots with backpack blowers
• Landscaping & Pool Operations: Execute seasonal landscaping support (trimming, pruning, irrigation monitoring, debris removal) and manage basic pool care, including daily chemical readings, balance adjustments, and backwashing
• Equipment Mastery: Safely and expertly operate heavy property machinery, including commercial power washers, backpack blowers, floor scrubbers, carpet cleaners, and utility carts

Requirements

• Rigorous On-Call Schedule: This position operates on a strict 2 weeks ON / 2 weeks OFF emergency after-hours on-call rotation. Absolute reliability and prompt, independent responses to night and weekend emergencies are mandatory
• High-Volume Physical Demands: The community features 3-story walk-up buildings with no elevators. Technicians must possess the physical stamina to repeatedly climb stairs throughout the day while transporting heavy tools, equipment, and materials
• Targeted Property Stabilization: This asset requires proactive, aggressive remediation of heavy moisture/mildew challenges, immediate emergency response to water leaks or localized flooding, and prompt structural reinforcement—such as rebuilding framing and replacing doors—for units affected by unauthorized entry
• Autonomous Execution: Technicians must be capable of working completely independently with minimal oversight. We require a professional who accurately assesses a work order and completes it correctly the first time without constant managerial redirection

Qualifications

• High school diploma or GED – Preferred
• At least 3 years of experience in maintenance or related field, REQUIRED
• General knowledge in a variety of skilled trades including construction/installation, repair, and maintenance, drywall, basic carpentry, and make-ready
• Ability to work efficiently and meet deadlines
• Good organizational skills and attention to detail
• Verifiable Skill Set: A minimum of 3 years of hands-on, verifiable experience in multifamily maintenance, construction, or a related trade field is required. Skills will be directly evaluated upon hire
• Skilled Trade Competency: Demonstrated working knowledge in drywall, basic carpentry, plumbing troubleshooting, electrical repairs, and fast-paced apartment turnover turns
• Physical Requirements: Must be able to continuously stand, walk, climb ladders, bend, stoop, kneel, and reach overhead. Must be capable of lifting or carrying items weighing up to 50 pounds regularly, and heavier items with team assistance, in outdoor weather conditions
• Technology Literacy: Proficiency in utilizing a smartphone, tablet, computer, keyboard, and mouse to track, update, and close out property work orders

Physical Requirements

• Must be able to walk, stand, climb stairs or ladders and access various areas of the property
• May be required to push or pull items and reach overhead
• May be required to bend, stoop or kneel
• May require dexterity of hands and fingers and ability to grasp tools
• Must be able to see to identify plants, weeds and pests and read computer screens
• Must be able to hear and understand verbal communications in person and over the phone or computer
• Must be able to hear to detect sounds indicating potential issues, such as machinery noises or alarms
• May occasionally be required to lift or carry items weighing up to 50 pounds. Occasionally lifting heavier items with assistance of team members or lifting equipment
• Must be able to operate various maintenance tools such as power washer, trimmers, blowers and floor scrubbers
• Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment

• This role is based on site and requires that the employee spend time outside with exposure to the elements
• May require working in confined spaces, heights and potentially hazardous areas
• A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs

Pay

Hourly Pay Range: $21.00 - $26.00 per hour (commensurate with verified technical skills and experience).

Benefits

• Monthly performance-based bonuses + a 5% annual corporate bonus structure
• Full health, dental, and vision insurance
• Paid time off
• Life insurance
• 401(k) with robust company match
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver, as applicable.