Maintenance Technician

About the role

The Property Maintenance Technician performs grounds cleanup and maintenance, preventative maintenance, repairs, apartment turnovers, and janitorial tasks. This position requires technical expertise in one or more building trades and demonstrates a high standard of cleanliness, customer service, and hazard-free environment maintenance. The Maintenance Technician reports directly to the Property Manager.

Responsibilities

• Completes work orders in a timely and accurate manner; cleans up after work is complete.
• Performs repairs on the property, including painting, carpentry or wall repair, and minor plumbing, electrical, air conditioning, and heating.
• Secures, cleans, repairs, and applies bed bug treatment to all units during turnover process as directed by the Property Manager.
• Maintains exterior common areas and grounds, including lawns, flowerbeds, shrubbery, parking areas, and trash pickup.
• Provides on-call maintenance service as directed by the Property Manager; responds to emergencies and completes incident/accident reports.
• Sets up conference room and community space as needed (if applicable).
• Completes and accurately documents preventative maintenance activities through the Recurring Work Order process.
• Advises the Property Manager on the overall condition of the property, including potential hazards.
• Responsible for the overall physical condition of the property.
• Follows through with 504 Self Evaluation repairs and maintenance as directed by the Property Manager.
• Completes Purchase Orders and submits for approval.
• Utilizes Yardi maintenance/work order system to record all maintenance work, including closing out work orders.
• Performs triannual unit inspections with the Property Manager.
• Performs other related duties as assigned and completes assigned training in a timely manner.
• Operates snow removal equipment and drives a car (requires a valid driver’s license) to run errands and travel between properties as needed.
• Oversees work progress of vendors or outside contractors and follows fair housing laws and regulations.

Requirements

• High School degree or equivalent and technical training/experience in a building trade.
• 2 years or more in skilled maintenance work.
• Ability to take direction from the supervisor and use a computer for work order software, email, timesheets, and web access.
• Ability to read, write, do basic math, and follow instructions.
• Ability to lift, push, pull, climb, and perform extensive walking.
• Ability to work collaboratively as part of a site team and relate professionally with vendors, residents, and co-workers.
• Ability to communicate effectively with people from diverse backgrounds and use maintenance, trade, and testing equipment/tools.
• Ability to commit to the mission and values of the company and be flexible to changing work plans.
• Ability to maintain a professional personal appearance.

Skills

• Listens attentively and asks clarifying questions.
• Compassionate toward others’ life circumstances.
• Works effectively in a team environment and actively participates in joint problem-solving.
• Identifies and takes advantage of opportunities for personal and professional development.
• Encourages teamwork for the benefit of the organization.
• Prepares for and attends meetings on time; honors work commitments and meets deadlines.
• Collaborates with other work groups and outside organizations proactively and responsively.
• Honors confidentiality and protects proprietary information.
• Follows rules, regulations, and policies; positively contributes to implementing changes.
• Communicates courteously and effectively; sets clear expectations.
• Reinforces core values (Respect, Trust, and Dignity) within the work group.
• Deals with issues directly, respectfully, and in a timely manner.

Work Environment

• Building and outdoor environment with frequent exposure to seasonal conditions.
• Occasional exposure to grease, oil, chemicals, toxins, dust, loud noises, high humidity, and electrical or mechanical hazards.
• Frequently required to push/pull objects over 100 lbs and lift/carry objects over 50 lbs.
• Frequently performs simple manipulative tasks such as using hand tools and operating maintenance machinery.
• Must be able to walk, stand, squat, drive, and remain in uncomfortable positions for extended periods.
• Frequently required to read fine print, distinguish sounds with background noise, and speak clearly in English.
• Frequently required to concentrate on moderate detail with moderate interruption and attend to tasks for over 60 minutes.
• Frequently operates power tools, hand tools, lawnmower, garden tools, snowblower, cleaning equipment, circuit tester, paint sprayer, etc.

Schedule

Flex-schedule available after 90 days of employment (e.g., 4-10 hour days versus 5-8 hour days).