Maintenance Technician

About the role

The Property Maintenance Technician performs grounds cleanup and maintenance, preventative maintenance, repairs, apartment turnovers, and janitorial tasks. This position reports directly to the Property Manager and is part of the on-site team, demonstrating a high standard of cleanliness, customer service, and maintaining a hazard-free environment.

Responsibilities

• Completes work orders in a timely and accurate manner.
• Performs repairs on the property, including painting, carpentry or wall repair, and minor plumbing, electrical, air conditioning, and heating.
• Secures, cleans, repairs, and applies bed bug treatment to all units during turnover process as directed by the Property Manager.
• Maintains exterior common areas and grounds, including lawns, flowerbeds, shrubbery, parking areas, and trash pickup.
• Provides on-call maintenance service as directed by the Property Manager; responds to emergencies and completes incident/accident reports.
• Sets up conference room and community space as needed (if applicable).
• Completes and accurately documents preventative maintenance activities through the Recurring Work Order process.
• Advises the Property Manager on the overall condition of the property, including potential hazards.
• Responsible for overall physical condition of property.
• Follows through with 504 Self Evaluation repairs and maintenance as directed by the Property Manager.
• Completes Purchase Orders and submits for approval.
• Utilizes Yardi maintenance/work order system to record all maintenance work, including closing out work orders.
• Performs triannual unit inspections with Property Manager.
• Performs other related duties as assigned.
• Completes assigned training in a timely manner.

Requirements

• High School degree or equivalent and technical training/experience in a building trade required.
• 2+ years in skilled maintenance work required.
• Ability to take direction from the supervisor.
• Ability to use a computer for work order software, email, timesheets, and web access.
• Ability to read, write, do basic math, and follow instructions.
• Ability to lift, push, pull, climb, and perform extensive walking.
• Ability to work collaboratively as part of the site team.
• Ability to relate professionally with vendors, residents, and co-workers.
• Ability to communicate effectively with people from diverse backgrounds.
• Ability to use maintenance, trade, and testing equipment and tools.
• Ability to commit to the mission and values of the company.
• Ability to be flexible with changing work plans.
• Ability to operate snow removal equipment.
• Ability to maintain a professional personal appearance.
• Valid driver’s license and ability to drive a car for errands and travel between properties as needed.
• Ability to oversee work progress of vendors or outside contractors.
• Ability to follow fair housing laws and regulations.

Work Environment

• Building and outdoor environment with frequent exposure to seasonal conditions.
• Occasional exposure to grease, oil, chemicals, toxins, dust, loud noises, high humidity, and electrical or mechanical hazards.
• Frequently required to operate power tools, hand tools, lawn equipment, snowblower, cleaning equipment, and other maintenance machinery.
• Flexible schedule available after 90 days of employment (e.g., 4-10 hour days versus 5-8 hour days).
• Negligible travel required for running errands and traveling between properties.

Physical Requirements

• Frequently required to push/pull objects weighing over 100 lbs and lift/carry objects weighing 50–100 lbs.
• Frequently performs simple manipulative tasks such as using hand tools and operating maintenance machinery.
• Must be able to walk, stand, squat, drive, and remain in uncomfortable positions for extended periods.
• Frequently required to read fine print on plans, regulatory documents, and instructions.
• Must be able to distinguish normal sounds with background noise and speak clearly in English.
• Frequently required to concentrate on moderate detail with interruptions and attend to tasks for over 60 minutes.
• Must be able to understand and relate multiple ideas simultaneously and remember tasks over several days.

Values-Based Behaviors

• Listens attentively and asks clarifying questions to understand others’ views.
• Shows compassion for the life circumstances of others.
• Works effectively in a team environment and participates in joint problem-solving.
• Identifies and pursues opportunities for personal and professional development.
• Encourages teamwork for the benefit of the organization.
• Comes to meetings prepared, honors commitments, and meets deadlines.
• Collaborates proactively with other work groups and outside organizations.
• Honors confidentiality and protects proprietary information.
• Follows rules, regulations, and policies; positively contributes to implementing changes.
• Communicates courteously and effectively, setting clear expectations.
• Reinforces core values (Respect, Trust, and Dignity) within the team.
• Addresses issues directly, focusing on resolution without criticizing individuals.