Maintenance Technician

About the role

The Property Maintenance Technician will perform grounds cleanup/maintenance, preventative maintenance, repairs, apartment turnovers, and janitorial tasks. Technical expertise in one or more building trades highly desired. As a part of the on-site team, the Maintenance Technician will demonstrate a high standard of cleanliness, customer service, and will maintain a hazard-free environment. This position reports directly to the Property Manager.

Responsibilities

• Completes work orders in a timely and accurate manner.
• Cleans up after work is complete.
• Performs repairs on the property, including painting, carpentry or wall repair, and minor plumbing, electrical, air conditioning, heating, etc.
• Secures, cleans, repairs, and applies bed bug treatment to all units during turnover process as directed by the Property Manager.
• Maintains exterior common areas and grounds, including lawns and flowerbeds, shrubbery, parking areas, and trash pickup.
• Provides on-call maintenance service as directed by the Property Manager.
• Responds to emergencies as instructed and completes incident/accident reports related to emergency or incident.
• Sets up conference room and community space as needed (if applicable).
• Completes and accurately documents preventative maintenance activities through the Recurring Work Order process.
• Advises the Property Manager on the overall condition of the property, including potential hazards.
• Responsible for overall physical condition of property.
• Follows through with 504 Self Evaluation repairs and maintenance, as directed by the Property Manager.
• Completes Purchase Orders and submits for approval.
• Utilizes Yardi maintenance/work order system to record all maintenance work, including closing out work orders.
• Performs triannual unit inspections with Property Manager.
• Performs other related duties as assigned.
• Completes assigned training in a timely manner.

Competencies

• Takes direction from the supervisor.
• Uses a computer for using work order software, email, completing timesheets/requesting time off, and web access.
• Reads, writes, does basic math, and follows instructions.
• Lifts, pushes, pulls, climbs, and walks extensively.
• Collaborates with others in a professional manner.
• Communicates effectively with people from diverse backgrounds.
• Uses maintenance, trade, and testing equipment and tools.
• Commits to the mission and values of the company.
• Is flexible to change work plans.
• Operates snow removal equipment.
• Maintains a professional personal appearance.
• Drives a car (and holds a valid driver’s license) to run errands, travel between properties as needed.
• Oversees work progress of vendors or outside contractors.
• Fulfills fair housing laws and regulations.

Work Environment

Building and outdoor environment. Flex schedule is available after 90 days of employment (4/10 hour days versus 5/8 hour days). Travel Required: Negligible for running errands and traveling between properties as needed.

Education and Experience

• High School degree or equivalent and technical training/experience in a building trade required.
• Experience: 2 years or more in skilled maintenance work required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Values-Based Behaviors

• Listens attentively to others.
• Absorbs clarifying questions to gain a better understanding of the other person’s views and assumptions.
• Is compassionate for the life circumstances of others.
• Works effectively in a team environment and actively participates in joint problem solving; willingly includes employees.
• Identifies and takes advantage of opportunities for personal and professional development.
• Encourages other employees to work as a team for the benefit of the organization.
• Prepares and arrives on time for meetings; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines.
• Collaborates with other work groups, and outside organizations as appropriate, in a proactive and responsive manner.
• Honors the private and confidential matters of co-workers, employees.
• Protects the proprietary information of the property management company.
• Follows rules, regulations, and policies.
• Positively contributes to implementing changes.
• Communicates courteously and effectively with others.
• Sets clear expectations.
• Reinforces the importance of the core values within the work group and the larger system by acknowledging behaviors that demonstrate or reflect Respect, Trust, and Dignity.
• Deals with issues directly, in a respectful and timely manner. Approach focuses on resolving the issue while not criticizing the person.

Culture & Values

At Northwest Real Estate Capital Corp., our values and behaviors live vibrantly guiding how we work, the decisions we make, and the results we achieve. Respect, Integrity, Trust, and Accountability (RITA) help us to create trusting relationships with our employees. We value them and their personal goals and aspirations just as much as their work. We hire the most uniquely qualified, dedicated, and energetic employees and we hope you are one of them!

Affirmative Action / EEO Statement

Northwest’s objective is to recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.