Maintenance Technician

About the role

The Property Maintenance Technician will perform grounds cleanup/maintenance, preventative maintenance, repairs, apartment turnovers, and janitorial tasks. Technical expertise in one or more building trades highly desired. As a part of the on-site team, the Maintenance Technician will demonstrate a high standard of cleanliness, customer service, and will maintain a hazard-free environment. This position reports directly to the Property Manager.

Responsibilities

• Completes work orders in a timely and accurate manner.
• Cleans up after work is complete.
• Performs repairs on the property, including painting, carpentry or wall repair, and minor plumbing, electrical, air conditioning, heating, etc.
• Secures, cleans, repairs, and applies bed bug treatment to all units during turnover process as directed by the Property Manager.
• Maintains exterior common areas and grounds, including lawns and flowerbeds, shrubbery, parking areas, and trash pickup.
• Provides on-call maintenance service as directed by the Property Manager.
• Responds to emergencies as instructed and completes incident/accident reports related to emergency or incident.
• Sets up conference room and community space as needed (if applicable).
• Completes and accurately documents preventative maintenance activities through the Recurring Work Order process.
• Advises the Property Manager on the overall condition of the property, including potential hazards.
• Responsible for overall physical condition of property.
• Follows through with 504 Self Evaluation repairs and maintenance, as directed by the Property Manager.
• Completes Purchase Orders and submit for approval.
• Utilizes Yardi maintenance/work order system to record all maintenance work, including closing out work orders.
• Performs triannual unit inspections with Property Manager.
• Completes assigned training in a timely manner.

Qualifications

• High School degree or equivalent and technical training/experience in a building trade required.
• Experience: 2 years or more in skilled maintenance work required.

Skills

• Ability to take direction from the supervisor.
• Ability to use a computer for using work order software, email, completing timesheets/requesting time off, and web access.
• Ability to read, write, do basic math, and follow instructions.
• Ability to lift, push, pull, climb, and extensive walking.
• Ability to work in a collaborative manner, as a part of the site team.
• Ability to relate professionally with vendors, residents, and co-workers.
• Ability to communicate effectively with people from diverse backgrounds.
• Ability to use maintenance, trade and testing equipment and tools.
• Ability to commit to the mission and values of the company.
• Ability to be flexible to change work plans.
• Ability to operate snow removal equipment.
• Ability to maintain a professional personal appearance.
• Ability to drive a car (and hold a valid driver’s license) to run errands, travel between properties as needed.
• Ability to oversee work progress of vendors or outside contractors.
• Ability to follow fair housing laws and regulations.

Competencies

• Ability to take direction from the supervisor.
• Ability to use a computer for using work order software, email, completing timesheets/requesting time off, and web access.
• Ability to read, write, do basic math, and follow instructions.
• Ability to lift, push, pull, climb, and extensive walking.
• Ability to work in a collaborative manner, as a part of the site team.
• Ability to relate professionally with vendors, residents, and co-workers.
• Ability to communicate effectively with people from diverse backgrounds.
• Ability to use maintenance, trade and testing equipment and tools.
• Ability to commit to the mission and values of the company.
• Ability to be flexible to change work plans.
• Ability to operate snow removal equipment.
• Ability to maintain a professional personal appearance.
• Ability to drive a car (and hold a valid driver’s license) to run errands, travel between properties as needed.
• Ability to oversee work progress of vendors or outside contractors.
• Ability to follow fair housing laws and regulations.

Values-Based Behaviors

• Listens attentively to others.
• Asks clarifying questions to gain a better understanding of the other person’s views and assumptions.
• Is compassionate for the life circumstances of others.
• Works effectively in a team environment and actively participates in joint problem solving; willingly includes employees.
• Identifies and takes advantage of opportunities for personal and professional development.
• Encourages other employees to work as a team for the benefit of the organization.
• Comes to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines.
• Collaborates with other work groups, and outside organizations as appropriate, in a proactive and responsive manner.
• Honors the private and confidential matters of co-workers, employees.
• Protects the proprietary information of the property management company.
• Fulfills rules, regulations, and policies.
• Positively contributes to implementing changes.
• Communicates courteously and effectively with others.
• Sets clear expectations.
• Reinforces the importance of the core values within the work group and the larger system by acknowledging behaviors that demonstrate or reflect Respect, Trust, and Dignity.
• Deals with issues directly, in a respectful and timely manner.