Maintenance Technician
Harbor Group Management Company · Winston-Salem, NC · Today
ManagementFull-time
About the role
Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm dedicated to outstanding customer service and providing an exquisite living experience for residents. We are seeking a Maintenance Technician to maintain the physical integrity and appearance of our properties, ensuring all buildings, grounds, amenities, and common areas meet company standards for cleanliness, safety, and functionality.
Responsibilities
- Perform technical and mechanical maintenance, including plumbing, electrical, HVAC, carpentry, appliance repair, and glass replacement.
- Respond to resident service requests promptly, using a work order system to track and complete repairs in accordance with company standards and local codes.
- Conduct preventative maintenance and repair tasks across the property to ensure efficient and safe operation.
- Prepare vacant units for new residents by completing inspections, creating punch lists, scheduling contractors, performing needed repairs, and conducting quality checks.
- Maintain clean and functional amenity areas, including breezeways, pool areas, and common spaces, through regular cleaning, trash removal, pressure washing, and minor painting.
- Access and manage maintenance tools and materials, track inventory use, and notify supervisors of reorder needs.
- Practice cost-effective maintenance by repairing rather than replacing parts and using tools and supplies efficiently.
- Support company safety policies by attending safety meetings, completing OSHA training, and accurately reporting incidents.
- Inspect work completed by vendors or contractors to ensure compliance with quality and scope expectations.
- Assist in property inspections to identify maintenance needs and ensure proper upkeep.
Requirements
- One-year prior experience in general maintenance including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
- HVAC certification preferred; EPA Type I & II or Universal certification required for refrigerant handling.
- Multifamily (apartment) maintenance experience highly desired.
- Must be available for emergency on-call, including evenings and weekends as needed.
- Valid driver’s license required (for golf cart operation if applicable).
- Must be customer-service oriented with the ability to interact professionally with residents.
- Strong attention to detail and the ability to follow instructions and safety guidelines.
- Any other certifications as required by local and state laws.
Physical Demands
- Ability to stand, walk, bend, stoop, climb, carry objects, and use ladders.
- Capable of lifting up to 25 pounds independently and 50 pounds with assistance.
- Must be able to work outdoors in varying weather conditions (heat, cold, rain, snow, etc.).
Benefits
- Competitive Salaries & Bonuses
- Medical, Dental & Vision Plans
- 401(k) Plan with Employer Matching Contributions
- Paid Time Off (PTO) & 10+ Paid Holidays
- Paid Parental Leave
- Paid Birthday Off (Multifamily)
- Flexible Spending Accounts
- Company-Paid Long-Term Disability
- Company-Paid Life Insurance
- Short-Term Disability
- Health Savings Account with Employer Contributions
- Pre-Tax Commuter Benefit (Corporate)
- Wellness Perks
- FinFit Financial Wellness Program
- Legal Resources
- Employee Apartment Discount
- Employee Referral Program
- Employee Assistance Program
- Tuition Reimbursement
- Insta Pay Eligible
- Volunteer & Community Service Opportunities
- Employee Recognition & Awards
Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.