Maintenance Technician

About the Role

At CLS Living, our mission is simple: to deliver an unparalleled resident experience and foster an exceptional workplace environment. The Maintenance Technician plays a vital role in maintaining the community’s physical condition both inside and out, while promoting resident satisfaction through first-class customer service to prospects and residents. Timely and professional handling of all requests is essential.

Responsibilities

Customer Service

• Deliver outstanding customer service and build positive relationships with visitors, prospects, residents, neighbors, community members, schools, and city departments.
• Maintain professionalism in workmanship, communication, personal appearance, organization, and reporting.
• Participate in company training and keep all insurances and licenses current.

Grounds & Property Maintenance

• Conduct daily property walkthroughs to ensure all areas are functional, safe, and well-maintained, supporting maximum curb appeal.
• Maintain cleanliness and safety across offices, common areas, stairwells, exteriors, basements, grounds, and models.
• Identify and address potential liability issues related to property maintenance.

Administrative Duties

• Complete work orders promptly, professionally, and courteously, ensuring thorough cleanup after each task.
• Document and bill residents for any damages caused by neglect or misuse, including collecting photos and proof as needed.
• Collaborate with leasing office to coordinate service requests and optimize resident satisfaction.
• Maintain an organized and safe maintenance shop and storage areas.
• Comply with all codes, legal, OSHA, and safety regulations.

The activities listed above may not be all inclusive.

Requirements

• Proficient working knowledge of basic building HVAC systems
• Proficient working knowledge of basic building electrical systems
• Proficient working knowledge of basic plumbing systems
• Experience with make-ready unit preparation
• Construction skills including sheetrock patching, texture, painting, flooring, and carpentry
• Experience with groundskeeping and irrigation systems

Qualities We Value

We’re looking for someone who thrives in a fast-paced, hands-on environment and who sees every challenge as an opportunity to improve the resident experience. The ideal candidate will:

• Be a passionate mentor and team builder, invested in the growth and development of others.
• Act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community.
• Have a personal drive to excel, grow within the company, and take ownership of their role.
• Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance.
• Demonstrate a solutions-first mindset, handling challenges with professionalism and integrity.

Benefits

We believe in rewarding our team with benefits that support both personal and professional well-being:

• Generous Paid Time Off (PTO)
• 401(k) with Company Matching
• Comprehensive Health, Dental, and Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Life Insurance & Parental Leave
• Employee Assistance Program (EAP)
• Relocation Assistance
• Professional Development & Advancement Opportunities
• Supportive, Fun, and Flexible Work Environment
• Access to an Unmatched Company Culture that values individuality and innovation