Maintenance Technical Writer
the LEGO Group · Richmond, VA · 3 mo ago
$36/hrFull-time
About the role
The Technical Writer partners with Training and Operations to create, maintain, and improve Standard Work documentation that supports a safe, productive, and highly skilled workforce. This role ensures local and global processes are clearly documented, standardized, and accessible while supporting employee training and continuous improvement initiatives across the organization.
Responsibilities
- Create, edit, translate, and maintain Standard Work and training documentation.
- Partner with Process Owners, Global Job Trainers, and subject matter experts to ensure documentation is accurate and up to date.
- Support training programs by maintaining training plans, skill matrices, and training records.
- Manage documentation using company systems while ensuring version control and compliance.
- Participate in continuous improvement initiatives, including Lean activities, process improvements, and new process implementation.
- Track training metrics and support audits to ensure training and documentation standards are met.
- Collaborate with global teams to promote standardized processes and share best practices.
Requirements
- Training and Coordination Experience creating or managing technical documentation in a manufacturing or technical environment.
- Strong written communication and organizational skills with excellent attention to detail.
- Ability to collaborate effectively with cross-functional teams and build strong working relationships.
- Analytical mindset with strong problem-solving skills.
- Experience supporting training programs, documentation management, or process improvement initiatives.
- Familiarity with Lean Manufacturing, 5S, or continuous improvement methodologies is preferred.
- Willingness to travel domestically and internationally for training as needed.
Qualifications
- Starting hourly rate $36.00
- Compensation The salary for this position has a range of $36.00 - $36.00 based on anticipated responsibilities, market benchmarks, and organizational constraints.
- The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law.
- The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.
Skills
- Strong written communication and organizational skills.
- Analytical mindset with strong problem-solving skills.
- Familiarity with Lean Manufacturing, 5S, or continuous improvement methodologies.
- Collaboration with cross-functional teams.
Benefits
- Family Care Leave
- Insurances – Life and disability insurance
- Wellbeing – Access to the Headspace App and wellbeing initiatives
- Colleague Discount – Generous discount on LEGO products
- Bonus – Reward for reaching goals through the bonus scheme
Pay
Starting hourly rate $36.00
Schedule
Hybrid work policy with an average of 3 days per week in the office.