Jobs · Virginia

Maintenance Technical Writer

the LEGO Group · Richmond, VA · 3 mo ago
$36/hrFull-time

About the role

The Technical Writer partners with Training and Operations to create, maintain, and improve Standard Work documentation that supports a safe, productive, and highly skilled workforce. This role ensures local and global processes are clearly documented, standardized, and accessible while supporting employee training and continuous improvement initiatives across the organization.

Responsibilities

  • Create, edit, translate, and maintain Standard Work and training documentation.
  • Partner with Process Owners, Global Job Trainers, and subject matter experts to ensure documentation is accurate and up to date.
  • Support training programs by maintaining training plans, skill matrices, and training records.
  • Manage documentation using company systems while ensuring version control and compliance.
  • Participate in continuous improvement initiatives, including Lean activities, process improvements, and new process implementation.
  • Track training metrics and support audits to ensure training and documentation standards are met.
  • Collaborate with global teams to promote standardized processes and share best practices.

Requirements

  • Training and Coordination Experience creating or managing technical documentation in a manufacturing or technical environment.
  • Strong written communication and organizational skills with excellent attention to detail.
  • Ability to collaborate effectively with cross-functional teams and build strong working relationships.
  • Analytical mindset with strong problem-solving skills.
  • Experience supporting training programs, documentation management, or process improvement initiatives.
  • Familiarity with Lean Manufacturing, 5S, or continuous improvement methodologies is preferred.
  • Willingness to travel domestically and internationally for training as needed.

Qualifications

  • Starting hourly rate $36.00
  • Compensation The salary for this position has a range of $36.00 - $36.00 based on anticipated responsibilities, market benchmarks, and organizational constraints.
  • The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law.
  • The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.

Skills

  • Strong written communication and organizational skills.
  • Analytical mindset with strong problem-solving skills.
  • Familiarity with Lean Manufacturing, 5S, or continuous improvement methodologies.
  • Collaboration with cross-functional teams.

Benefits

  • Family Care Leave
  • Insurances – Life and disability insurance
  • Wellbeing – Access to the Headspace App and wellbeing initiatives
  • Colleague Discount – Generous discount on LEGO products
  • Bonus – Reward for reaching goals through the bonus scheme

Pay

Starting hourly rate $36.00

Schedule

Hybrid work policy with an average of 3 days per week in the office.

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