Maintenance Support - Marriott

About the role

Keeps every aspect of the property in good repair and safe working order. Maintains a high-quality level of work. Responds to the guest’s needs in a timely, efficient, friendly, and professional manner.

Responsibilities

• Ensure all work orders assigned are completed in a timely manner.
• Adhere to all brand standards for maintenance and safety.
• Knowledge of all life safety systems including fire alarm and evacuation procedures.
• Test and maintain water content of swimming pool and whirlpool in accordance with local and state requirements as directed.
• Inspect, maintain, and clean outside grounds, including parking lot, curbs, and landscaping.
• Repair furniture and structures such as cabinets, tables, chairs, windows, bed frames, etc.
• Perform painting, touch‑up painting, and finishing of furniture and building.
• Check electrical systems such as refrigerator controls, phone systems, televisions, lock systems, HVAC units and make repairs as necessary.
• Make quality repairs on general plumbing systems such as pipelines, toilets, tubs, sinks, whirlpools, pools and drains.
• Maintain a clean and attractive work area, uniform, and personal appearance.
• Maintain and test all life safety systems as directed.
• Be responsible for security of guests, fellow employees and hotel assets.
• Be CPR certified, MSDS trained, and complete brand‑specific training program.
• Perform any other required duties as requested by the Chief Engineer, General Manager, and Manager on Duty to aid in better operation of the hotel, restaurant, lounge, and service to the guests.
• Keep confidential the business functions of the company, including financial status, customer/guest information, and employee issues.
• Communicate with guests in a friendly and courteous manner.
• Do not make any purchases without a purchase order approved by the Chief Engineer and General Manager.
• Immediately report guest issues to Manager on Duty.
• Always wear proper uniform; never eat, drink, or smoke in guest view.

Requirements

• Valid driver’s license and dependable transportation for picking up supplies.
• General knowledge in carpentry, drywall, painting, plumbing, roofing, and landscaping.
• Outgoing personality with excellent customer service skills.
• Ability to work a flexible schedule including weekends, evenings, and holidays.
• Dependable, honest, and able to work well with others.
• Ability to troubleshoot and repair routine mechanical and plumbing malfunctions in hotel systems and equipment.
• Willingness to respond to maintenance complaints promptly.
• Ability to communicate in English; self‑starting personality with an even disposition.
• Professional appearance and manner; ability to communicate well with guests.
• Team player willing to “pitch‑in” and help co‑workers.
• Ability to recognize potential safety hazards and security problems and act accordingly.
• Physical ability to stand/walk on feet for 8 hours, work in restrictive spaces, bend, stretch arms overhead, and lift/carry up to 100 pounds.
• Vision both near and far; finger dexterity for operating machinery, hand tools, and computer.
• Clear, understandable voice and basic hearing ability; understand English.

Schedule

Must be able to work a flexible schedule including weekends, evenings, and holidays.