Maintenance Porter

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences—no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Tomorrow, we will power checkout-free experiences anywhere to make everyday living, working, and playing remarkable—giving us back our most valuable asset, time.

Responsibilities

• Perform all maintenance and cleaning tasks noted in checklists and as directed by the facility manager/supervisor to ensure all dirt, dust, litter, and debris is removed from all areas of the facility using brooms, mops, brushes, and other hand tools.
• Walk garage daily to note and correct any maintenance problems.
• Sweep and pick up around entrances, exits, stairwells, and clean surface areas, rails, booth, office, and restrooms.
• Empty all trashcans in the garage, booth, and office.
• Paint areas of the facility as directed to maintain neat and clean painted surfaces (poles, signs, doors, walls, curbs, islands, gates, etc.).
• Replace burned-out bulbs and apply oil absorbent to spills.
• Submit requests for repairs or maintenance.
• Check conditions of safety items, such as gate arms, to ensure clearance bars are secure.
• Check ticket spitters and gates daily for proper operation, ticket supply, clock accuracy, and general appearance.
• Provide ticket and record gate counters to the Manager.
• Maintain inventory of janitorial supplies and a garage/lot sweep sheet.
• Operate automatic sweepers, scrubbers, outdoor equipment (weed eater, lawnmowers), or other electrical tools for repairs or construction.
• Shovel, plow, or blow snow from entrance/exit ramps and designated areas using shovels, snow blowers, and other light-duty equipment.
• Report any observed or suspected violations of company policy, safety hazards, or unusual occurrences to the Facility Manager in a timely manner.
• Practice the Three Keys to Customer Satisfaction and Five Customer Service Behaviors to ensure successful customer interactions.
• Assist customers within the facility or as directed by the Facility Manager/Supervisor.
• Resolve customer complaints independently or with supervisor assistance.
• Be familiar with all aspects of the operation and cover other duties (cashier, attendant, etc.) as needed.
• Maintain a neat and clean appearance, wearing a complete uniform before and during scheduled shifts.
• Perform other duties as assigned.

Requirements

• High School Diploma or a combination of experience and education.
• Facility maintenance, electrical, and/or painting experience or skills training may be required depending on the job assignment and facility.
• Valid state-issued driver’s license with a current address and acceptable driving record if required to drive a company vehicle or on company business.
• Availability to work special shifts, including 3rd shift and/or weekends, depending on location needs.

Skills

• Oral Communication: Speaks clearly; listens and gets clarification; responds well to questions.
• Written Communication: Writes clearly and informatively; able to read and interpret written information.
• Customer Service: Maintains a positive attitude; responds to requests for service and assistance.
• Adaptability: Adapts to changes in the work environment; able to deal with change, delays, or unexpected events.
• Judgment: Exhibits sound and accurate judgment.
• Professionalism: Reacts well under pressure.
• Language Ability: Ability to read, write, and interpret English; responds to common inquiries or complaints from customers.

Physical Demands

• Regularly required to use hands and fingers and communicate with customers and fellow employees.
• Frequently required to sit; reach with hands and arms; stand or walk for long periods (up to 8 hours).
• Frequently required to climb, balance, stoop, kneel, and crouch.
• Must twist, turn, stretch, and bend on a frequent basis.
• Must lift and move 50 pounds or more regularly.
• Must move quickly.
• Specific vision abilities: close vision, peripheral vision, and ability to adjust focus.
• Ability to work with dust, chemicals, and other possible irritants.
• Ability to work in extreme weather conditions (rain, snow, cold, heat).

Pay

$17.00 per hour. This role is eligible to earn tips in addition to the posted hourly rate.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending accounts.
• Long/short-term disability and life insurance.
• Accident insurance.
• 401k retirement plan.
• Paid time off.