Maintenance Porter
About the role
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. Our network includes over 4,000 locations across North America and Europe, with over 23,000 employees powering mobility.
Responsibilities
- Perform facility maintenance duties and customer interface.
- Ensure all dirt, dust, litter and debris are removed from all areas of the facility using brooms, mops, brushes and other hand tools.
- Note and correct any maintenance problems, sweep and pick up around the entrances and exits to the garage and stairwells, clean surface area rails, etc. on all levels, the booth, the office and rest rooms, empty all trashcans in the garage, the booth and the office.
- Paint any and all areas of the facility as directed by the facility manager/supervisor, replace burned out bulbs, apply oil absorbent to oil spills.
- Submit requests for repairs or maintenance, check conditions of safety items, such as gate arms to ensure clearance bars are secure, check ticket spitters and gates daily for proper operations, ticket supply, accuracy of time on clock and general appearance, provide ticket and record gate counters to the Manager, keep an inventory of janitorial supplies, maintain a garage/lot sweep sheet.
- Operate automatic sweepers, scrubbers, outdoor equipment such as weed eater, lawnmowers or other electrical tools to repair or construct items, as applicable.
- Shovel, plow or blow snow from the entrance or exit ramps and in areas designated by the Facility Manager using shovels, snow blowers and other light duty equipment.
- Report any unknown, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the Facility Manager in a timely manner.
- Practice the Three Keys to Customer Satisfaction including the Five Customer Service Behaviors to ensure successful customer interactions.
- Absorb and resolve customer complaints independently or with the aid of a supervisor.
- Be familiar with all aspects of the operation and cover other duties including cashier, attendant, etc. on an as needed basis.
- Maintain a neat and clean appearance and arrive and remain complete uniform before and during scheduled shifts.
- Perform other duties as assigned.
Qualifications
- High School Diploma or equivalent.
- Facility maintenance, electrical and/or painting experience and/or skills training depending on the job assignment and facility.
- Valid state-issued driver’s license with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
- Availability to work special shifts, including 3rd shift and/or weekends, if applicable.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
Eligible employees will participate in various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.