Maintenance Manager II ($86,500.00 - $116,600.00)
Irvine Company Apartments · San Diego, CA · 1 mo ago
On-siteProject ManagementFull-time
About the role
The successful candidate will be responsible for managing customer relationships, providing exceptional service, and ensuring customer satisfaction.
Responsibilities
- Handle customer inquiries and complaints in a professional manner
- Manage customer accounts and billing processes
- Coordinate with internal teams to resolve issues and improve service
- Train and mentor new team members
Requirements
- Bachelor's degree in Business Administration or related field
- Minimum 2 years of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and manage multiple tasks simultaneously
Qualifications
- Experience in hospitality industry preferred
- Proficiency in Microsoft Office Suite
Skills
- Excellent customer service skills
- Strong problem-solving abilities
- Effective time management
Benefits
Comprehensive benefits package including health insurance, retirement plans, and paid time off.
Pay
$18 - $20 per hour based on experience.
Schedule
Full-time position with flexible hours to accommodate shift work.